Business Operations Coordinator

American Red Cross • Macon, GA

4d • Onsite

About The Position

The Business Operations Coordinator supports the American Red Cross in Georgia from its Macon, Georgia office. This is a part-time, 20-hour-per-week, in-office role with benefits. The coordinator performs transactional and administrative work supporting finance, operations, and administration, including budget monitoring, daily financial transactions, vendor relationships, facilities management, and records and reports. The position also provides support, development, and/or leadership guidance to volunteers and requires some travel throughout the Region.

The role provides administrative budget support, including expense coding, distributing financial reports, reviewing monthly expense forecasts, and initiating, monitoring, and approving regional procurement transactions. It establishes local processes for cash and card transactions and works with department leaders to keep programs within budget. The coordinator may coordinate and train volunteers on less complex transactional work.

Additional duties include supporting facilities and asset management, coordinating repairs and vendor activities, maintaining fleet records and insurance claims, and providing system-user training and troubleshooting for business applications, phones, computers, and IT service requests. The coordinator also supports meeting planning through insurance certificate applications, financial collection processes, and required forms and codes; assists with grant reports and information requests; and develops and maintains a regional Standard Operating Procedures Manual.

Requirements

• High school diploma or equivalent required.
• At least 3 years of financial or facilities administrative support experience in community organizations, government agencies, nonprofit organizations, business, or an equivalent combination of education and related experience.
• Ability to work as part of a team.
• Ability to plan, prioritize, and organize work to maximize team performance and meet customer expectations.
• Excellent organizational skills and attention to detail.
• Strong interpersonal skills and ability to build and maintain collaborative working relationships with internal and external stakeholders.
• Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Some travel throughout the Region is required.
• Physical requirements include the ability to use a personal computer, applicable software, and office equipment for sustained periods; the role may involve prolonged sitting, driving, and working under challenging conditions.
• Operational flexibility is required to meet sudden and unpredictable needs.

Nice To Haves

• Associate’s degree in Accounting, Business, or Public Administration preferred.

Responsibilities

• Coordinate facilities and fleet management operations.
• Work with vendors and maintain relationships with vendors at regional locations.
• Process deposits and payments and manage the P-card.
• Support meetings and programming at the facility.
• Provide administrative budget support, including expense coding, financial report dissemination, and monthly expense forecasting.
• Initiate, monitor, and approve regional procurement transactions; establish processes for cash and card transactions; and collaborate with department leaders to keep programs within budget.
• Coordinate and train volunteers to assist with less complex daily transactional work, as needed.
• Lead system-user training for Business Applications and IT Services, troubleshoot phone and computer issues, and assist with technology service requests.
• Coordinate facilities and asset management, ensuring repairs are completed within budget and vendors are paid through the appropriate system.
• Obtain proposals from prospective vendors, provide business-plan information for real estate transactions, and update the risk management system with current values and status.
• Maintain fleet inventory records, file insurance claims, and follow up on estimates and repairs.
• Maintain insurance certificate applications, financial collection processes, and required forms and codes for regulated items, including alcohol, to support meeting planning.
• Provide guidance and data for grant reports and respond to internal and external requests for information or documentation.
• Develop, maintain, and distribute a regional Standard Operating Procedures Manual for consistent operations processes and procedures.
• Provide support, development, and/or leadership guidance to volunteers.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 9 days per year, based on job type and tenure.
• 11 paid holidays: six core holidays and five floating holidays.
• 401(k) with up to 6% employer match.
• Paid family leave.
• Employee Assistance Program.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED