Business Operations Coordinator

American Red Cross•Dayton, OH

1d•Onsite

About The Position

The Business Operations Coordinator provides transactional support for the Region’s finance, operational, and administrative functions. The role covers budget monitoring and daily financial transactions, local vendor relationships, facilities and fleet management, HR and IT support, and records and reports. The coordinator is the lead user and trainer for business application software and provides regional operations backup when the COO or CAO is absent. The position reports to the Chief Operating Officer or Chief Administrative Officer and is performed in the office five days per week. Relocation assistance is not available. Travel is required throughout the Region, with some travel outside the Region.

Requirements

High school diploma or equivalent.
At least three years of financial or facilities administrative support experience in community organizations, government agencies, nonprofit organizations, or businesses, or an equivalent combination of education and related experience.
Ability to work on a team and plan, prioritize, and organize work to maximize team performance and meet customer expectations.
Excellent organizational skills and attention to detail.
Strong interpersonal skills and ability to create and maintain collaborative working relationships with internal and external stakeholders.
Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
Ability to travel throughout the Region, with some travel outside the Region.

Nice To Haves

Associate degree in Accounting, Business, or Public Administration.
Proficiency in Microsoft Office, SharePoint, and Teams.
Experience working with volunteers.
Experience working with executives or C-suite leadership.
Flexibility.
Customer service experience.
Ability to coordinate and manage many tasks at once.

Responsibilities

Provide administrative budget support, including expense coding and financial report distribution; initiate, monitor, and approve regional procurement transactions; and work with department leaders to keep programs within budget.
Ensure location processes are established and functioning for cash and card transactions, and support department directors with monthly expense forecasting analytics.
Use business application systems and train staff; troubleshoot regional phone and computer issues; and review and assist with technology service requests.
Support facilities and asset management by ensuring repairs are completed within budget, arranging vendor payments, maintaining vendor relationships, obtaining proposals, providing data for real estate business plans, liaising with other sectors about shared facilities and assets, and updating risk management information.
Maintain fleet inventory records, ensure timely maintenance, manage insurance claims and follow-up on estimates and repairs, and liaise with fleet management in other sectors.
Participate in event-planning meetings and maintain insurance certificate applications, financial collection processes, and forms and codes for regulated items such as alcohol.
Provide guidance and data for grant reporting, prepare internal reports, respond to internal and external information or documentation requests, and serve as the Region point of contact for FOCIS information.
Develop, maintain, and distribute a regional SOP manual and train staff to promote consistent operations processes and procedures across the Region.
As needed, coordinate and train volunteers to assist with less complex transactional work, such as data entry and clerical support.
Provide regional operations backup in the absence of the COO or CAO.