Business Operations Coordinator

Vital Chemicals USA LLC•Cupertino, CA

7d•$70,000 - $82,000

About The Position

The Business Operations Coordinator supports U.S. business operations through sales-data coordination, internal stakeholder alignment, and cross-regional collaboration. Acting as an internal liaison between the Vital Technology Group and U.S. teams, the role supports business development, pre-sales, post-sales, and strategic initiatives by helping ensure information, priorities, and actions are communicated clearly and followed through effectively. The position primarily works with internal teams and is not intended to be directly customer-facing. The coordinator works across business, technical, sales, operations, and management teams to consolidate market and customer requirements, align resources, support projects, and facilitate internal follow-up on business opportunities and customer-related matters. The role also performs other related duties and assignments as requested by headquarters and U.S. management.

Requirements

Bachelor's degree or above in a technical discipline, such as engineering, materials science, physics, chemistry, or a related field.
Ability to quickly learn new technologies, products, markets, and business processes.
Strong business acumen and ability to connect technical knowledge with customer needs and business objectives.
Proven ability to work effectively in a fast-paced, dynamic, cross-functional team environment.
Strong communication, coordination, and problem-solving skills, particularly across functions, cultures, and regions.
Bilingual in English and Chinese.
Ability to build internal relationships and manage stakeholders.
Cross-functional and cross-regional coordination skills.
Attention to detail and data accuracy.
Clear written and verbal communication.
Adaptability, ownership, and execution in a dynamic environment.

Responsibilities

Serve as a liaison between the Vital Technology Group and U.S. internal teams, supporting two-way communication, timely information sharing, priority alignment, and cross-regional collaboration.
Support business development by coordinating across sales, technical, product, and other internal teams to consolidate market and customer requirements, align resources, and follow up on business opportunities.
Build working relationships across business, technical, sales, operations, and management teams, coordinating information, priorities, action items, and follow-up.
Coordinate and support strategic and cross-functional projects, helping align stakeholders, resources, deliverables, and execution to address internal and external customer needs.
Support pre-sales activities by coordinating internal technical and commercial resources and ensuring requirements and business needs communicated by sales and BD teams are understood and followed through internally.
Support post-sales activities by facilitating internal coordination on technical, quality, delivery, and other customer-related matters, helping responsible teams work toward timely resolution.
Perform other related duties and assignments as requested by headquarters and U.S. management.