Business Operations Coordinator

American Red Cross • Dayton, OH

7d • $20 - $20 • Onsite

About The Position

The Business Operations Coordinator provides transactional support for the Region’s finance, operational, and administrative functions, including budget monitoring, daily finance transactions, local vendor relationships, facilities and fleet management, HR, IT, and records and reports. The coordinator serves as the lead system user and trainer for business application software and provides operations backup support for the Region when the COO or CAO is absent. The position reports to the Chief Operating Officer or the Chief Administrative Officer and is based in the office five days per week. Relocation assistance is not available.

The role supports budget and procurement processes, helps departments monitor spending, and provides analytics for monthly expense forecasts. It also supports technology services, facilities and asset management, fleet administration, event-related processes, reporting and data requests, and regional operations procedures. The coordinator develops and distributes a regional SOP manual and may coordinate and train volunteers on less complex transactional tasks. Travel is required throughout the Region, with some travel outside the Region.

Requirements

• High school diploma or equivalent required.
• At least 3 years of financial or facilities administrative support experience in a community organization, government agency, nonprofit organization, business, or equivalent combination of education and related experience.
• Ability to work as part of a team and plan, prioritize, and organize work to maximize team performance and meet customer expectations.
• Excellent organizational skills and attention to detail.
• Strong interpersonal skills and ability to build and maintain collaborative working relationships within the organization and with external stakeholders.
• Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Willingness and ability to travel throughout the Region and occasionally outside the Region.

Nice To Haves

• Associate’s degree in Accounting, Business, or Public Administration.
• Proficiency in Microsoft Office, SharePoint, and Teams.
• Experience working with volunteers.
• Experience working with executives or C-suite leadership.
• Flexibility.
• Customer service experience.
• Ability to coordinate and manage multiple tasks at once.

Responsibilities

• Provide administrative budget support, including expense coding and financial report distribution; initiate, monitor, and approve regional procurement transactions; collaborate with department leaders to help ensure programs stay within budget; maintain processes for cash and card transactions; and support monthly expense forecasting analytics.
• Use business application systems and train staff in their use; troubleshoot regional phone and computer issues; and review and assist with technology service requests.
• Support facilities and asset management by ensuring repairs are completed within budget and vendor payment systems are used appropriately, maintaining vendor relationships, obtaining proposals, providing data for real estate business plans, liaising with other sectors about shared facilities and assets, and updating risk management system information.
• Maintain fleet inventory records, ensure timely maintenance, file and maintain insurance claims, follow up on estimates and repairs, and liaise with Fleet Management in other sectors.
• Participate in event planning meetings and maintain insurance certificate applications, financial collection processes, and forms and codes for regulated items such as alcohol.
• Provide guidance and data for grant reporting, prepare internal reports, respond to internal and external information or documentation requests, and serve as the Region point of contact for FOCIS information.
• Develop, maintain, and distribute a regional SOP manual and train staff to promote consistent operational processes and procedures throughout the Region.
• As needed, coordinate and train volunteers to assist with less complex daily transactional work, such as data entry and clerical support.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays, comprising six core holidays and five floating holidays.
• 401(k) with up to 6% match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED