Business Operations Coordinator

Roman Catholic Diocese of Charlotte•Charlotte, NC

About The Position

The Business Operations Coordinator supports the operations of the Technology Services Office through accounting, purchasing and procurement, technology invoice processing, vendor management, and administrative work. The role coordinates with the Accounting Department and vendors to resolve billing issues, manages technology subscriptions and software licensing records, and prepares financial and operational reports. It serves as a liaison among Technology Services, Accounting, vendors, and the organization's managed entities.

Requirements

Minimum three years of accounts payable and/or purchasing experience; candidates with a bachelor's degree in Accounting, Business Administration, Finance, Information Systems, or a related field may be considered in lieu of the minimum work experience.
Ability to learn quickly, think on their feet, and adapt to a fast-paced office environment.
Ability to work independently and as part of a team.
Demonstrated organizational skills.
Intermediate to advanced Excel skills, including building and modifying basic functions and creating pivot tables, graphs, and charts.
Excellent communication skills.
Comfort working with numbers and financial data.
Demonstrated attention to detail.

Nice To Haves

Bachelor's degree in Accounting, Business Administration, Finance, Information Systems, or a related field.
Prior accounting software experience.
Experience using Sage Intacct.
Experience purchasing technology.

Responsibilities

Regularly communicate with and take direction from the Technology Services Director.
Process technology invoices for payment.
Respond to billing inquiries from Diocesan entities in coordination with the Diocesan Accounting Department, and work with vendors to resolve billing issues and secure refunds or credits.
Handle purchasing and procurement for technology orders.
Purchase technology equipment, including networking equipment, computers, printers, and accessories, from vendor partners.
Receive and log equipment.
Process equipment returns when necessary.
Manage subscription renewals for technology equipment and systems.
Use Microsoft Excel, Teams, Outlook, and Word in daily work.
Collect, review, and analyze data; prepare reports, charts, budgets, and other presentation materials.
Provide customer service in person and by phone or MS Teams video calls.
Respond to or route routine inquiries from internal and external sources.
Coordinate with vendors and office personnel to arrange installation of technology assets for managed entities.
Participate with the technology team by identifying perceived improvements to internal business processes.
Perform other duties as assigned.