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Patient Services Representative
Lifepoint Health • Hickory, NC3d • Onsite
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Patient Services Representative - Women's Services
Lifepoint Health•Hickory, NC
•Onsite
About The Position
The Patient Services Representative position is a medical office position responsible for front office processes. Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers. Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!
Requirements
- High school diploma or equivalent required
Nice To Haves
- Graduate from a medical office assistant program preferred
Responsibilities
- Greeting patients entering the physician practice.
- Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
- Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
- Assists in checking out patients and assists them with referral processing and scheduling process
- Collects co-pays and posts charges.
- Charge entry and patient balance processing.
- Distributes information to patients regarding office policies, procedures, information about the practice, etc.
- Explain and enroll patients in the patient portal.
- Additional responsibilities as needed
Benefits
- Medical, Dental, and Vision plans
- HSA
- 401(K) retirement plan contributions
- Generous Paid Time Off
- Accident & Critical Illness Insurance
- Prescription Assistance with OptumRx
- Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
- Employee Assistance program
- Free travel and entertainment discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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