Medical Office Assistant Jobs

About The Position

Requirements

• High school education or equivalent.
• Proficiency with computers, including keyboarding, basic navigation, and email applications.
• Ability to communicate effectively verbally and in writing.
• Ability to multitask.
• Ability to handle difficult or challenging customer interactions and escalate matters to management as appropriate.
• Ability to work with a multi-line phone system.
• Ability to communicate effectively during escalated situations.

Nice To Haves

• Prior experience working with customers or patients.
• Experience with a telecommunication system, ComputerLog books, and schedules.
• Experience with general office materials and equipment.

Responsibilities

• Serve as receptionist for assigned department(s), assisting internal and external customers.
• Provide clerical and general office support for departmental operations.
• Support external customers, including patients and their families, as the primary responsibility.
• Support the department or office as a secondary responsibility.
• Assist patients preparing for surgery through phone communication and patient assistance.
• Manage medical records and documentation accurately.
• Work with the Pre-Surgical Screening nursing team.

Benefits

• Benefits eligibility.
• Up to $5,000 per year in tuition assistance.
• 35% discount at Clarkson College.
• Career advancement opportunities with covered educational costs.