Medical Assistant (Back Office)

FAMILIES TOGETHER OF ORANGE COUNTY•Tustin, CA

17h•$23 - $25

About The Position

The Medical Assistant (Back Office) assists physicians with patient care according to established standards and practices, delivering services efficiently and professionally. The role includes typical medical assistant duties as well as front-office tasks, and calls for initiative in supporting clinic functions. The Medical Assistant provides high-quality care, demonstrates the organization’s core values, and adapts to working with people from the surrounding community while providing outstanding customer service. The position is based in Tustin and pays $23–$25 per hour, depending on experience. General hours are Monday through Friday, 9 a.m. to 6 p.m., with variable start times based on organizational, staffing, community, and patient needs. Weekend availability is required, with a rotating schedule typically involving one to two Saturdays or Sundays per month. Schedules may change to meet operational needs, and overtime may occur. The employer, Families Together of Orange County (FTOC), is an equal opportunity employer and does not discriminate on protected grounds.

Requirements

Medical Assistant Certificate or Diploma.
Skills in supply management, verbal communication, infection control, creating a safe and effective environment, organization, scheduling, professionalism, customer focus, confidentiality, bedside manner, and medical teamwork.
Ability to multitask in a fast-paced environment.
Strong computer skills and acute attention to detail.
Confident, professional communication and responsiveness to internal and external stakeholders in a professional and personable manner.
Weekend availability, including a rotating schedule requiring work one to two weekends per month.
Ability to work variable start times and schedules that may change according to organizational, staffing, community, and patient needs; overtime may occur.

Nice To Haves

Knowledge of general EMR/EHR systems.
Bilingual in Spanish.

Responsibilities

Interview patients to verify information, record medical history, and confirm the reason for the visit.
Prepare patients for examinations by taking blood pressure, weight, and temperature, and reporting a patient-history summary.
Perform on-site testing and procedures as ordered by the physician.
Maintain and safeguard medical records and other patient information, protecting confidentiality.
Accurately enter patient information, measurements, procedure documentation, and test results into the electronic medical record, and secure the workstation when finished.
Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
Manage supplies by taking inventory, placing orders, and verifying receipt.
Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and arranging repairs.
Participate in the quality management program.
Perform front-office procedures to schedule, check in, and process patients.
Perform assigned start-of-day and end-of-day procedures.
Perform other trained tasks and duties within scope as assigned by a supervisor.