Medical Assistant – Back Office

Family HealthCare Network•Farmersville, CA

1d•$25 - $30

About The Position

The Medical Assistant – Back Office supports efficient patient flow and performs back-office aspects of patient visits within their scope of practice. The role may involve maintaining a mobile health unit and may be assigned to the PACE program. The employee must be able to report to and work at any FHCN location according to business needs.

Requirements

Effective June 1, 2026, new hires must have work-related skills beyond high-school completion, including written and verbal communication, computational and computer, mathematical, and technical skills.
Effective June 1, 2026, provide proof of high-school completion with a minimum overall GPA of 2.5 or GED completion with a minimum overall score of 162.5, and have healthcare-related knowledge frequently acquired through a trade school, paraprofessional, or certificate program. A stronger GPA from a higher-level degree may be submitted instead of the high-school GPA.
Two years of experience or successful completion of a medical assistant externship with Family HealthCare Network.
For Back Office Medical Assistants working in the PACE program, at least one year of documented experience working with the frail or elderly population; this experience may also count toward the two-year experience requirement.
Ability to prepare complex Microsoft Word documents, including tables, charts, graphs, and other elements.
Ability to review and compile data in Microsoft Excel using formulas, functions, lookup tables, and other standard spreadsheet elements.
Ability to create basic Microsoft PowerPoint presentations.
MA certification is required; certification from a medical doctor will be considered.
Injection certification is required, or a venipuncture, injection, and skin-test certificate must be completed as part of initial job-specific competencies.
Ability to compile information into effective written materials, including correspondence, reports, articles, or other documentation.
Ability to convey technical information effectively to non-technical audiences.
Regularly stand or walk and perform repetitive hand movements for typing and grasping; frequently bend, twist, squat, climb, kneel, reach above shoulder height, and lift, carry, push, or pull items weighing up to 10 pounds.

Responsibilities

Support and monitor back-office patient flow by reviewing appointments in advance, distributing patients including walk-ins, communicating wait times, maintaining patient flow in the system, scheduling appointments, following up on no-shows and messages, and assisting with front-office workflows when needed.
Review patient health records and update clinical information, including medications and medical and surgical histories; obtain vital signs and patient data; initiate specialty-care referral follow-up; support dispensary functions and prescription-refill requests; complete clinical forms; and communicate with the patient-care team.
Prepare instruments and rooms, obtain consent, perform quality control of CLIA-waived screening equipment, conduct and document CLIA-waived screenings, administer injections, carry out standing orders and clinical indicators, and collect, prepare, and label specimens. Perform venipuncture if certified.
Obtain medical-record releases, ensure medical-record requests are processed, scan relevant documents, and document in electronic health records according to policy and training.
Prepare and stock exam rooms and the lab, and monitor supply levels.
Discard biohazard waste and sharps.
Test and clean sterilization equipment on the required weekly or monthly schedule and sterilize medical equipment.
When assigned to the mobile health unit, clean and restock it weekly, empty its septic tank, refuel it, drive it to designated locations, maintain vehicle and DMV logs, assist passengers with disabilities and children entering and exiting, report safety or maintenance issues, and cooperate with vehicle inspections.
When functioning in the PACE program, follow its established policies, procedures, and regulations.
Adhere to the Attendance and Absenteeism Policy and maintain regular attendance.
Work at any FHCN location at the start of or during a shift based on business needs.
Perform other duties as assigned.