Medical Assistant - Back Office

Planned Parenthood California Central Coast • San Luis Obispo, CA

2d

About The Position

Primarily responsible for activities related to clients seeking reproductive services, specifically patient intake for reproductive health services. The Medical Assistant must be able to work on computers and assist clients in a patient, non-judgmental, empathetic manner, providing excellent customer service with a nurturing and accommodating tone.

The role maintains patient records, supports patient satisfaction and education, and participates as a member of the health care team. The position requires travel within PPCCC’s geographic area, from Thousand Oaks to San Luis Obispo.

Requirements

• Medical Assistant Certification is required.
• Excellent written and verbal communication skills.
• Ability to relate to diverse communities.
• Valid California driver’s license, reliable transportation, and appropriate insurance.
• Ability to travel within PPCCC’s geographic area, from Thousand Oaks to San Luis Obispo.

Nice To Haves

• English-Spanish-Mixteco trilingual skills are desirable.

Responsibilities

• Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols.
• Maintain patient records and check them for completeness, errors, and signatures.
• Work to ensure patient satisfaction by establishing rapport with clients and responding to their medical and educational care needs in a professional and timely manner.
• Provide patient education regarding reproductive, abortion, and sterilization services.
• Participate as a member of the health care team.
• Attend required staff meetings, educational programs, conferences, and other meetings.

Benefits

• Starting salary of $26.57 per hour, with opportunity for advancement.
• A $1.00-per-hour bilingual Spanish/English pay differential is offered upon passing the language assessment test.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed