Back Office Medical Assistant
About The Position
Golden State Dermatology is hiring a Back Office Medical Assistant for its Pleasanton Stoneridge location. The physician-led dermatology group has more than 37 locations across California and provides medical, surgical, and cosmetic dermatology services. In this role, you will partner with providers and guide patients through their treatment, helping ensure patients feel welcome, comfortable, and well cared for. The work involves substantial multitasking and task management. Additional duties may be assigned by the Practice Manager based on practice needs. The schedule is four days per week: Monday, Tuesday, Wednesday, and Friday. The position is full-time and pays $23.00–$25.00 per hour.
Nice To Haves
- Customer service skills or a patient-centered mindset.
- Previous dermatology, healthcare, or aesthetics experience.
- Knowledge of insurance carriers, such as Medicare, commercial insurance, and HMO plans.
- Experience with EClinicalWorks, EMA, or other EMR software.
Responsibilities
- Prepare examination and treatment rooms with the necessary instruments and supplies, and clean and restock rooms at the end of the workday.
- Review patient history, visit reason, medications, and understanding of procedures, and enter notes in EMA.
- Ensure MIPS information is completed consistently and accurately in the medical record.
- Assist with scheduling patients’ tests and treatments.
- Assist dermatology providers during procedures, including excisions, Mohs surgery, and cosmetic dermatology procedures.
- Support the front desk by answering phones, scheduling patients, and helping staff assess reception support needs after back-office duties are addressed.
- Clean the autoclave, perform spore testing, follow scheduled maintenance, and maintain accurate records.
- Check expiration dates on medications and samples and maintain records of date checks.
- Keep the biopsy book, slides, and pathology reports up to date, and record results in patient charts.
- Process prescription refills according to established procedures and ensure prescription authorizations as needed.
- Manage the pathology and culture log responsibly.
- Provide attentive, compassionate service that contributes to patient comfort and satisfaction.
Benefits
- 40% discount on products and procedures and the ability to participate in free annual injectable events.
- Medical, dental, and vision benefits.
- Company-paid short- and long-term disability insurance and life insurance.
- Safe Harbor 401(k) with matching up to 4%.
- Flexible spending accounts and commuter benefits.
- Employee Assistance Program counseling.
- Discounts for theme parks, attractions, hotels, concerts, and movie tickets.
- PTO accrual beginning on the first day of employment.
- Nine paid holidays for employees who work over 20 hours in a pay period.
- Pet insurance.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
