Back Office Medical Assistant

Pacific Dermatology Ins.•Palm Springs, CA

1d•$23 - $29•Onsite

About The Position

Pacific Dermatology Institute is seeking a motivated Back Office Medical Assistant to work alongside providers in a fast-paced, team-oriented dermatology clinic environment. The position supports medical, surgical, and cosmetic dermatology services and assists with back-office operations, patient care, procedures, documentation, equipment sterilization, inventory, and clinic safety and compliance. The role is full-time and non-exempt, with Monday-through-Friday workdays. Long hours and occasional evening and weekend work may be required as duties demand. Travel to multiple clinic locations is required; the posting gives travel estimates of up to 25% in the job details and up to 50% in the Travel section. Compensation is $23.11–$29.29 per hour, commensurate with skills, dermatological experience, and education. Benefits listed include uniform scrubs, performance incentives, health benefits, vacation/PTO, and a 401(k) with matching contribution.

Requirements

Completion of an accredited Medical Assistant Certification Program.
At least 2 years of experience as a Medical Assistant in a medical clinic setting.
At least 2 years of fast-paced clinical medical scribing experience.
Basic knowledge of medical terminology and intermediate knowledge of medical terminology.
Advanced EMR experience.
Proficiency in using sophisticated medical equipment and ability to set up sterile trays.
Ability to stand and type with both hands for extended periods; walk, climb or balance; and periodically stoop, kneel, crouch, or crawl.
Ability to lift and/or move up to 45 pounds.
Ability to travel to multiple clinic locations; a clean driving record, valid driver’s license, and proof of current liability insurance are required.
Ability to recognize and maintain confidentiality as appropriate.
Strong interpersonal and communication skills and ability to work effectively with diverse people across work areas.
Accuracy, precision, and attention to detail; ability to establish and maintain effective working relationships with employees, patients, and visitors.
Insight into personal strengths, limitations, and knowledge deficits; willingness to seek and use guidance and constructive feedback professionally.
Flexibility, resilience, and openness to change; willingness to contribute to a harmonious team effort.
Intermediate-to-advanced knowledge of Microsoft Word, Excel, and Outlook.
Workdays are Monday through Friday; long hours and occasional evening and weekend work may be required as duties demand.

Nice To Haves

National Medical Assistant certification preferred.
Dermatology experience preferred.
Basic Life Support (BLS) and First Aid certifications preferred.
Working knowledge of ICD-10 and CPT coding preferred.

Responsibilities

Exemplify and support Pacific Dermatology Institute’s vision, purpose, and goals.
Assist the Office Manager with all aspects of back-office operations and immediately report potential employer-liability issues or dissatisfied-patient complaints.
Review the schedule and prepare rooms, instruments, and procedure trays for the day’s activities.
Verify patient information; room patients; and ensure required consents and photos are completed.
Assist providers during medical and surgical procedures, including patient care and education, and prepare patients for preliminary tests requested by providers.
Obtain signed patient consent for procedures and assist with office-based procedures, including biopsies, excisions, and bandaging.
Accurately enter patient information in the EMR, including medical history, chief complaint, provider notes, and prescription information.
Administer injections, remove sutures, bandage wounds, and assist with procedures at the provider’s request.
Maintain patient-information and biopsy logs and ensure appropriate follow-up and documentation for biopsy results requiring further care.
Clean and sterilize surgical and other equipment; maintain sterilization and equipment records; and examine and maintain sterilization machines.
Inventory medical supplies and assist with placing orders.
Verify medical orders received at the clinic.
Maintain and update job knowledge through educational opportunities, professional publications, seminars, conferences, and continuing education.
Use Microsoft Office Suite products, including Planner, OneNote, Outlook, Forms, Word, Excel, and PowerPoint.
Maintain a safe, secure, and healthy work environment by following PDI standards and procedures and complying with CLIA and OSHA regulations.
Maintain and oversee Lean standards (5S).
Maintain regular, timely attendance.