Medical Office Assistant Jobs

About The Position

Requirements

• High school graduate or GED.
• Take the Fluency Certification for Spanish.

Nice To Haves

• Experience in a medical office setting is preferred but not required.

Responsibilities

• Schedule appointments while taking insurance information into account.
• Greet patients and collect necessary information.
• Handle payments and verify insurance coverage.
• Coordinate and process referrals.
• Reconcile daily appointments and payments.
• Answer calls and relay messages.
• Use EMR systems to coordinate with providers and staff.
• Update patients and schedule tests and appointments.
• Maintain medical records and confidentiality.
• Resolve patient issues and support administrative tasks.
• Follow safety protocols.
• Perform additional duties as needed.

Benefits

• Comprehensive first-day medical, dental, vision, and life insurance coverage.
• Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
• Low deductibles and $0 copays for unlimited primary care with ChristianaCare providers, in-office or virtual.
• Unlimited urgent care visits at GoHealth facilities.
• 32 days of paid time off annually, including 7 major holidays, with options to roll over or cash out unused time.
• Up to $5,250 per year in tuition reimbursement.
• Fertility care through Progyny and free maternity education and support.
• Up to $5,000 in adoption assistance.
• 12 weeks of paid parental leave after one year of service.
• Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
• Free financial coaching, counseling, and budgeting support.
• Employee assistance program.