Office Assistant - Heart & Vascular Unit (Full-Time)
About The Position
Nebraska Medicine is seeking an Office Assistant to support the Heart and Vascular inpatient unit (7HVU) in Clarkson Tower. The 49-private-bed unit cares for specialty patients, including stable heart and lung transplant patients and patients with Ventricular Assist Devices (LVADs). The Office Assistant serves as a receptionist for assigned departments, greeting and assisting internal and external customers, with patients and their families as the primary focus. The role provides clerical and general office support for departmental operations, including copying and filing documents, managing inventory, stocking office supplies, and performing other administrative tasks as needed. This is a full-time, benefits-eligible position on a rotating schedule, Monday through Sunday, with three 12-hour shifts per week from 6:45 a.m. to 7:15 p.m. (36 hours per week).
Requirements
- High school education or equivalent.
- Computer proficiency, including keyboarding, basic navigation, and use of email applications.
- Ability to communicate effectively verbally and in writing.
- Ability to multitask.
- Ability to work with a multi-line phone system.
- Ability to communicate effectively during escalated situations.
Nice To Haves
- Prior experience working with customers or patients.
- Experience with telecommunication systems, computer logbooks, and schedules.
- Experience with general office materials and equipment.
Responsibilities
- Serve as receptionist for assigned department(s) and assist internal and external customers.
- Support patients and their families as the primary customer-facing responsibility.
- Provide clerical and general office support for departmental operations.
- Greet visitors.
- Copy and file documents.
- Manage inventory and stock office supplies.
- Perform other administrative tasks as needed to support the department.
- Handle difficult or challenging customer interactions and escalate to management as appropriate.
Benefits
- Benefits-eligible position.
- Up to $5,000 per year in tuition assistance.
- 35% discount at Clarkson College.
- Career advancement opportunities with educational costs covered.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
