Office Assistant - Heart & Vascular Unit (Full-Time)
About The Position
Nebraska Medicine is seeking an Office Assistant for the Heart and Vascular in-patient unit in Clarkson Tower. The Heart & Vascular Unit (7HVU) is a 49-private-bed unit caring for specialty patients, including stable heart and lung transplant patients and patients with Ventricular Assist Devices (LVADs). The Office Assistant serves as a receptionist for assigned departments, supporting internal and external customers, with patients and their families as the primary external customers. The role provides clerical and general office support for departmental operations, including greeting visitors, copying and filing documents, managing inventory, stocking office supplies, and completing other administrative tasks as needed. This is a full-time, benefits-eligible position on a rotating Monday–Sunday schedule. Shifts are 6:45 a.m.–7:15 p.m., working three 12-hour shifts per week (36 hours weekly).
Requirements
- High school education or equivalent.
- Computer proficiency, including keyboarding, basic navigation, and use of email applications.
- Effective verbal and written communication skills.
- Ability to multitask.
- Ability to handle difficult or challenging customer interactions and escalate them to management as appropriate.
- Ability to work with a multi-line phone system.
- Ability to communicate effectively during escalated situations.
Nice To Haves
- Prior experience working with customers or patients.
- Experience with telecommunication systems, ComputerLog books, and schedules.
- Experience with general office materials and equipment.
Responsibilities
- Serve as receptionist for assigned department(s) and support internal and external customers.
- Support patients and their families as the primary external customers.
- Provide clerical and general office support for departmental operations.
- Greet visitors.
- Copy and file documents.
- Manage inventory and stock office supplies.
- Perform other administrative tasks as needed to support the department.
- Handle difficult or challenging customer interactions and escalate to management as appropriate.
Benefits
- Full-time position with benefits eligibility.
- Up to $5,000 per year in tuition assistance.
- 35% discount at Clarkson College.
- Career advancement opportunities with educational costs covered.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
