Medical Office Assistant Spanish Bilingual

County of Tulare • Visalia, CA

1d

About The Position

This recruitment establishes a six-month employment list for current and future vacancies with the Health and Human Services Agency. The current vacancy is in Visalia. Spanish-bilingual designated positions receive an additional $0.63 per hour. A Spanish proficiency exam is required for designated bilingual positions; applicants must be fluent in reading, writing, and speaking both Spanish and English.

The Medical Office Assistant performs general clerical work for an assigned functional area and clinic department. Duties include processing correspondence and other documents, assisting the public as a receptionist, handling telephone calls, and using electronic health records to collect and manage personal, demographic, medical, and billing information.

Candidates must meet the stated education and experience qualifications, communicate effectively with the public and coworkers, maintain confidentiality, and adapt to changing workloads and deadlines. A current CPR certificate must be obtained within six months of employment.

Requirements

• Education equivalent to completion of the twelfth grade.
• At least six months of increasingly responsible experience in a medical office environment, or completion of a medical office support program from an accredited business/community college or adult school.
• Ability to perform basic math functions and work with the U.S. monetary system.
• Knowledge of proper English grammar and word usage.
• Ability to operate contemporary office equipment, including a computer, keyboard, and applicable electronic equipment.
• Ability to write and print clearly and legibly, spell correctly, and accurately record simple information.
• Ability to read, understand, and follow written and verbal instructions.
• Effective verbal and written communication skills and the ability to deal tactfully with the public and other employees.
• Ability to perform simple clerical functions and basic computer data entry or simple word processing.
• Ability to work and communicate effectively with people of varied educational and socioeconomic backgrounds while respecting differing beliefs and interpersonal styles.
• Ability to remain flexible when workloads change and when meeting deadlines under stress.
• Ability to learn medical terminology.
• Possession of a current CPR certificate, to be obtained within six months of employment.
• For Spanish-bilingual designated positions, fluency in reading, writing, and speaking Spanish and English, and successful completion of a Spanish proficiency exam.

Nice To Haves

• Knowledge of basic office procedures, computer programs, and clerical functions.
• Knowledge of medical billing and insurance.
• Knowledge of electronic health records.
• Ability to operate and maintain routine office equipment.
• Completion of a medical office support program from an accredited business/community college or adult school.

Responsibilities

• Perform a wide variety of general clerical duties related to the assigned functional area and clinic department.
• Review and process documents, including correspondence, memos, and statistical charts, from rough drafts or verbal instructions.
• Act as a receptionist, answer the telephone, and assist the general public.
• Use electronic health records to collect and manage personal, demographic, medical, and billing information.
• Maintain confidentiality in compliance with department regulations.
• Establish and maintain effective working relationships with County staff and the public.

Benefits

• Spanish-bilingual designated positions receive an additional $0.63 per hour.
• The position may qualify for student loan forgiveness through the College Cost Reduction and Access Act, subject to program eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED