Medical Assistant (Bilingual Spanish)

VIPcare•Cypress Gardens, FL

3d•$18 - $25

About The Position

The Medical Assistant provides clinical and administrative support to help deliver safe, high-quality, patient-centered care. Under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front-office operations. This safety-sensitive role includes direct patient care, medication administration, and other clinical duties requiring accuracy, professionalism, and attention to detail. The position supports Medicare Advantage patients in a value-based care model focused on quality outcomes and preventive care. The role includes patient intake and documentation, assisting with examinations and procedures, administering medications and treatments as permitted, conducting laboratory and diagnostic testing, coordinating patient communications and care, maintaining medical records, and supporting clinic operations. The Medical Assistant also helps with Annual Wellness Visits, preventive-care outreach, transitions of care, inventory, and onboarding or training new team members as assigned. The position reports to the Office Manager.

Requirements

High school diploma or equivalent.
Bilingual Spanish required.
Current CPR/BLS certification, or obtain it within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills and the ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical-thinking and problem-solving abilities.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to work independently, manage multiple priorities, and function in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience.
Cultural awareness and sensitivity to the needs of Medicare and other patient populations served by VIPcare.
Ability to perform the physical activities required in a clinical environment, including patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements; and operation of standard office equipment, computers, telephones, and clinical devices.
Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods, with visual acuity and hearing sufficient to safely perform essential duties, with or without reasonable accommodation.
Reliable transportation to consistently report to scheduled work locations and shifts.
Positive work ethic, teamwork, dependability, energy, focus, and drive to complete goals.

Nice To Haves

Completion of an accredited Medical Assistant program or equivalent certification, such as CMA, RMA, NCMA, or CCMA.
At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome patients and prepare them for provider examinations by collecting and documenting histories, medications, allergies, preventive-care information, and other relevant clinical information in the EMR.
Measure, document, and report vital signs and clinical observations; prepare patients and examination rooms for provider visits.
Assist providers with examinations, treatments, and in-office procedures, and explain provider instructions and follow-up care as directed.
Administer medications, immunizations, and treatments as directed and permitted by state regulations; assist with wound care and other clinical procedures.
Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
Perform phlebotomy, prepare specimens, conduct CLIA-waived testing, and perform in-office diagnostic tests, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration, inhalation treatments, spirometry, PT/INR testing, and glucose testing.
Complete laboratory quality controls and testing logs; clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection-prevention standards.
Document encounters, treatments, diagnostic results, procedures, supplies, and telephone encounters accurately in the EMR.
Conduct patient communications such as appointment and medication reminders, transitional care outreach, and preventive-care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive-care records, and completing required documentation.
Assist with patient outreach, preventive-screening scheduling, care coordination, and documentation of completed services.
Maintain patient medical records according to organizational policies and HIPAA requirements.
Handle front-office responsibilities, including calls, greeting patients, scheduling, registration, check-in/check-out, referrals, prescription refill coordination, and routing inquiries.
Monitor medical, pharmaceutical, and clinical supply inventories and assist with ordering.
Support onboarding and training of new team members as assigned.
Collaborate with providers and clinical and front-office staff to support efficient clinic operations.
Perform other duties as assigned.