Medical Assistant (Bilingual Spanish)

VIPcare•Ocala, FL

20h•$18 - $25

About The Position

VIPcare is seeking a bilingual Spanish Medical Assistant to provide clinical and administrative support for primary care patients aged 65 and older. Under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front-office operations. This safety-sensitive position involves direct patient care and medication administration, requiring accuracy, professionalism, and attention to detail. The role supports Medicare Advantage patients in a value-based care model focused on quality outcomes and preventive care. The Medical Assistant gathers and documents patient information, takes vital signs, assists with examinations and procedures, administers medications and treatments as directed, performs laboratory and diagnostic testing, and maintains accurate records in the electronic medical record. The role also supports patient communications, care coordination, Annual Wellness Visits, preventive-care outreach, and clinic operations. The position reports to the Office Manager. The schedule is Monday through Friday, with no weekends or on-call duty. The stated pay range is $18.00–$25.00 per hour, with performance bonuses.

Requirements

High school diploma or equivalent.
Bilingual Spanish proficiency.
Current CPR/BLS certification, or ability to obtain it within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills for interacting with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical thinking and sound problem-solving abilities.
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to work independently, manage multiple priorities, and function in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience.
Cultural sensitivity and appreciation for the needs of Medicare and other patient populations served by VIPcare.
Ability to perform the physical activities required in a clinical environment, including assisting with patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements; and lifting, carrying, pushing, or moving equipment and supplies up to 15 pounds.
Manual dexterity and fine motor skills sufficient for clinical procedures, medication administration, specimen collection, and operation of medical equipment.
Ability to sit or stand for extended periods as operational needs require.
Visual acuity and hearing, with or without reasonable accommodation, sufficient to perform essential job functions safely.
Ability to operate standard office equipment, computers, telephones, and clinical devices.
Reliable transportation to report consistently to scheduled work locations and shifts.

Nice To Haves

Completion of an accredited Medical Assistant program, such as CMA, RMA, NCMA, CCMA, or equivalent certification.
At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome patients and prepare them for provider examinations by gathering and documenting histories, medications, allergies, preventive-care information, and other relevant details in the electronic medical record.
Measure, document, and report vital signs and other clinical observations; prepare patients and examination rooms for visits.
Assist providers during examinations, treatments, and in-office procedures, and explain provider instructions and follow-up care as directed.
Administer oral and injectable medications, immunizations, and treatments as directed and permitted by state regulations.
Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
Perform phlebotomy, prepare specimens, and conduct CLIA-waived laboratory testing in accordance with established procedures.
Conduct in-office diagnostic testing, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, and spirometry.
Perform PT/INR testing using approved equipment and glucose testing using a glucometer; complete laboratory quality controls and maintain required testing logs.
Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials in accordance with infection-prevention standards.
Document patient encounters, treatments, diagnostic results, procedures, supplies, and telephone encounters accurately in the EMR.
Handle inbound and outbound patient communications, including appointment and medication reminders, transitional-care outreach, and preventive-care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive-care records, and completing required documentation.
Assist with patient outreach, preventive-screening scheduling, care coordination, and documentation of completed services.
Maintain medical records in accordance with organizational policies and HIPAA requirements.
Answer calls, greet patients, schedule appointments, register patients, manage check-in and check-out, process referrals, coordinate prescription refills, and route inquiries.
Monitor medical, pharmaceutical, and disposable clinical supply inventory and assist with ordering and inventory maintenance.
Support onboarding and training of new team members as assigned.
Collaborate with providers and clinical and front-office staff to support efficient clinic operations.
Perform other duties as assigned.