Medical Assistant (Bilingual Spanish)

VIPcare•Sarasota, FL

18h•$18 - $25

About The Position

The Medical Assistant provides clinical and administrative support to deliver safe, high-quality, patient-centered care. Under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front office operations. This safety-sensitive role includes direct patient care, medication administration, and other clinical responsibilities requiring accuracy, professionalism, and attention to detail. The position supports Medicare Advantage patients in a value-based care model focused on quality outcomes and preventive care. The role includes collecting and documenting patient information, measuring vital signs, preparing patients and examination rooms, assisting with examinations and procedures, administering medications and treatments as permitted, performing diagnostic and laboratory testing, and documenting care in the electronic medical record. The Medical Assistant also supports patient outreach and care coordination, Annual Wellness Visits, front office operations, inventory management, and clinic teamwork. The position requires bilingual Spanish proficiency and reports to the Office Manager.

Requirements

High school diploma or equivalent required.
Bilingual Spanish required.
Current CPR/BLS certification required or obtained within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills, including the ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical-thinking and sound problem-solving abilities.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to work independently, manage multiple priorities, and work in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience.
Cultural diversity awareness and sensitivity to the needs of Medicare and other patient populations served by VIPcare.
Ability to perform the physical activities required in a clinical environment, including assisting with patient positioning and transfers.
Frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements throughout the workday.
Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods based on operational needs.
Visual acuity and hearing, with or without reasonable accommodation, sufficient to safely perform essential job functions.
Ability to operate standard office equipment, computers, telephones, and clinical devices.
Reliable transportation to consistently report to scheduled work locations and shifts.
Positive work ethic, ability to model organizational values, contribute to a team, meet commitments, pursue goals, and complete work with focus and energy.

Nice To Haves

Completion of an accredited Medical Assistant program; CMA, RMA, NCMA, CCMA, or equivalent certification.
At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome patients and prepare them for examinations by collecting and documenting relevant medical, medication, allergy, history, and preventive-care information in the EMR.
Measure, document, and report vital signs and other clinical observations.
Prepare patients and examination rooms for provider visits; assist providers during examinations, treatments, and in-office procedures.
Explain provider instructions, treatment plans, medications, and follow-up care as directed.
Provide compassionate, professional service that supports a positive patient experience.
Administer oral and injectable medications, immunizations, and treatments as directed and permitted by state regulations.
Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
Perform phlebotomy and prepare specimens for laboratory testing.
Perform CLIA-waived laboratory testing, complete quality controls, and maintain required testing logs.
Conduct in-office diagnostic tests, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, and spirometry.
Perform PT/INR testing with approved equipment and glucose testing with a glucometer.
Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection prevention standards.
Document patient encounters, treatments, diagnostic results, procedures, supplies, and telephone encounters accurately in the EMR.
Complete patient communications, including appointment and medication reminders, TCM outreach within two days of discharge, and preventive-care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive-care records, and completing required documentation.
Assist with patient outreach, scheduling preventive screenings, documenting completed services, and care coordination.
Maintain patient medical records according to organizational policies and HIPAA requirements.
Manage front office duties, including calls, greeting patients, scheduling, registration, check-in/check-out, referrals, prescription refill coordination, and routing inquiries.
Monitor and help order medical, pharmaceutical, disposable clinical, office, and other supplies.
Support onboarding and training of new team members as assigned.
Collaborate with providers, clinical staff, and front office personnel to support efficient clinic operations.
Perform other duties as assigned.