Medical Assistant (Bilingual Spanish)

VIPcare•Sarasota, FL

13h•$18 - $25

About The Position

The Medical Assistant provides clinical and administrative support to deliver safe, high-quality, patient-centered care to patients, particularly Medicare Advantage patients in a value-based care model focused on quality outcomes and preventive care. Under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during patient visits, and supports front office operations. This is a safety-sensitive role involving direct patient care, medication administration, and other clinical duties that require accuracy, professionalism, and attention to detail. The role includes gathering and documenting patient information, recording vital signs, assisting with examinations and procedures, administering medications and treatments as permitted, collecting specimens, performing laboratory and diagnostic testing, and maintaining clinical equipment and records. The Medical Assistant also supports patient outreach and care coordination, including Transitional Care Management and Annual Wellness Visits, and helps manage front office operations such as scheduling, registration, referrals, and prescription refill coordination. The position reports to the Office Manager.

Requirements

High school diploma or equivalent.
Bilingual Spanish proficiency.
Current CPR/BLS certification or ability to obtain it within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills, including the ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical-thinking and problem-solving abilities.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to work independently, manage multiple priorities, and operate in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience.
Cultural sensitivity and appreciation for the needs of Medicare and other patient populations served.
Ability to perform clinical physical activities, including patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements.
Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods and sufficient vision and hearing, with or without reasonable accommodation, to perform essential job functions.
Ability to operate standard office equipment, computers, telephones, and clinical devices.
Reliable transportation to consistently report to scheduled work locations and shifts.

Nice To Haves

Completion of an accredited Medical Assistant program, such as CMA, RMA, NCMA, CCMA, or equivalent certification.
At least one year of Medical Assistant experience in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome patients and document their histories, chief complaints, medications, allergies, preventive care information, and other relevant clinical information in the EMR.
Measure, document, and report vital signs and other clinical observations.
Prepare patients and examination rooms for provider visits.
Assist providers during examinations, treatments, and in-office procedures.
Explain provider instructions, treatment plans, medications, and follow-up care as directed.
Provide compassionate, professional service that promotes a positive patient experience.
Administer oral and injectable medications, immunizations, and treatments as directed and permitted by state regulations.
Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
Initiate and monitor IV infusions when trained and permitted by state regulations.
Perform phlebotomy and prepare specimens for laboratory testing.
Perform CLIA-waived laboratory testing and in-office diagnostic testing, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, and spirometry.
Perform PT/INR testing using approved equipment and glucose testing using a glucometer.
Complete laboratory quality controls and maintain required testing logs.
Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection prevention standards.
Document patient encounters, treatments, diagnostic results, procedures, supplies used, and telephone encounters in the EMR.
Complete patient communications such as appointment and medication reminders, Transitional Care Management outreach, and preventive care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and completing required documentation.
Assist with patient outreach, preventive screening scheduling, and documentation of completed services.
Participate in care coordination and maintain medical records according to organizational policies and HIPAA requirements.
Answer calls, greet patients, schedule appointments, handle registration and check-in/check-out, process referrals, coordinate prescription refills, and route inquiries.
Monitor and help order medical supplies, pharmaceuticals, and disposable clinical items; maintain office and clinical supply inventories.
Support onboarding and training of new team members as assigned.
Collaborate with providers, clinical staff, and front office personnel to support efficient clinic operations.
Perform other duties as assigned.