Medical Assistant (Bilingual Spanish)

VIPcare•Port St Lucie, FL

About The Position

VIPcare provides primary care for patients aged 65 and older, with an emphasis on patient-centered care, quality outcomes, and preventive care within a value-based care model. The Medical Assistant provides clinical and administrative support under the direction of a Physician, Physician Assistant, or APRN. This safety-sensitive role involves direct patient care, medication administration, and clinical responsibilities requiring accuracy, professionalism, and attention to detail. The Medical Assistant prepares patients for examinations, records clinical information, performs procedures within the permitted scope of practice, assists providers during visits, and supports front office operations. The role also contributes to care coordination, patient outreach, Medicare-supported care transitions, Annual Wellness Visits, and efficient clinic operations. Bilingual Spanish is required.

Requirements

High school diploma or equivalent.
Bilingual Spanish.
Current CPR/BLS certification, or the ability to obtain it within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, time-management, verbal communication, and written communication skills.
Ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical thinking and problem-solving abilities.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to work independently, manage multiple priorities in a fast-paced clinical environment, and deliver a positive patient experience.
Cultural diversity awareness and sensitivity to the needs of Medicare and other patient populations served.
Ability to perform clinical physical activities, including assisting with patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements.
Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods, and sufficient visual acuity and hearing—with or without reasonable accommodation—to safely perform essential duties.
Ability to operate standard office equipment, computers, telephones, and clinical devices.
Reliable transportation to report consistently to scheduled work locations and shifts.

Nice To Haves

Completion of an accredited Medical Assistant program, such as CMA, RMA, NCMA, CCMA, or equivalent certification.
At least one year of Medical Assistant experience in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome patients and prepare them for examinations by collecting and documenting relevant history, medications, allergies, preventive care information, and other clinical details in the EMR.
Measure, document, and report vital signs and other clinical observations; prepare patients and examination rooms; and assist providers with examinations, treatments, and in-office procedures.
Explain provider instructions, treatment plans, medications, and follow-up care as directed, and provide compassionate, professional patient service.
Administer medications, immunizations, and treatments as directed and within state regulations; assist with wound care and other clinical procedures; and initiate or monitor IV infusions when trained and permitted.
Perform phlebotomy, prepare laboratory specimens, conduct CLIA-waived testing and in-office diagnostics, and perform PT/INR and glucose testing using approved equipment.
Complete laboratory quality controls and testing logs; clean, disinfect, and sterilize reusable instruments; and dispose of contaminated materials according to infection-prevention standards.
Document patient encounters, treatments, diagnostic results, procedures, supplies, and telephone encounters accurately in the EMR.
Make and receive patient communications, including appointment and medication reminders, transitional care outreach, and preventive care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and completing required documentation.
Assist with patient outreach, preventive screening scheduling, care coordination, and maintaining medical records in accordance with organizational policies and HIPAA requirements.
Perform front office duties, including answering calls, greeting patients, scheduling appointments, registration, check-in/check-out, referrals, prescription refill coordination, and routing inquiries.
Monitor medical, pharmaceutical, and clinical supply inventory and assist with ordering and inventory maintenance.
Support onboarding and training of new team members as assigned, and collaborate with providers and clinic staff to support efficient operations.
Perform other duties as assigned.