Medical Assistant (Bilingual Spanish)

VIPcare•Clermont, FL

5d•$18 - $25

About The Position

The Medical Assistant provides clinical and administrative support to help deliver safe, high-quality, patient-centered care. Under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front office operations. This safety-sensitive role includes direct patient care, medication administration, and other clinical responsibilities requiring accuracy, professionalism, and attention to detail. The role supports Medicare Advantage patients in a value-based care model focused on quality outcomes and preventive care. The position includes patient intake and preparation, vital-sign measurement, assistance with examinations and procedures, medication and treatment administration as permitted, phlebotomy, laboratory and diagnostic testing, clinical documentation, patient outreach, and care coordination. The Medical Assistant also helps maintain medical records, support Annual Wellness Visits and care transitions, manage front-office tasks and supplies, and contribute to effective clinic operations. The role reports to the Office Manager. The schedule is Monday through Friday, with no weekends or on-call duties. Compensation is $18.00–$25.00 per hour, with performance bonuses. The organization describes its mission as providing primary care for patients aged 65 and older and delivering patient-centered care and outcomes.

Requirements

High school diploma or equivalent.
Bilingual Spanish required.
Current CPR/BLS certification, or ability to obtain it within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills and ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical thinking and sound problem-solving abilities.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to work independently, manage multiple priorities, and function in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience.
Appreciation for cultural diversity and sensitivity to the needs of Medicare and other patient populations served by VIPcare.
Ability to perform clinical physical activities, including assisting with patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements.
Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods, and sufficient visual acuity and hearing, with or without reasonable accommodation, to perform essential job functions safely.
Ability to operate standard office equipment, computers, telephones, and clinical devices.
Reliable transportation to report consistently to scheduled work locations and shifts.
Positive work ethic, teamwork, accountability, energy, focus, and drive to complete goals.

Nice To Haves

Completion of an accredited Medical Assistant program and certification such as CMA, RMA, NCMA, CCMA, or equivalent.
At least one year of Medical Assistant experience in a physician practice, outpatient, or ambulatory-care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome patients and prepare them for examinations by collecting and documenting relevant histories, medications, allergies, preventive-care information, and other clinical information in the EMR.
Measure, document, and report vital signs and other clinical observations.
Prepare patients and examination rooms for provider visits and assist providers with examinations, treatments, and in-office procedures.
Explain provider instructions, treatment plans, medications, and follow-up care to patients as directed.
Administer medications, immunizations, and treatments as directed and permitted by state regulations; assist with wound care and other clinical procedures.
Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
Perform phlebotomy, prepare laboratory specimens, conduct CLIA-waived testing, and perform in-office diagnostic tests, including EKGs, vision screenings, pulse oximetry, peak flow testing, spirometry, and other listed tests.
Perform PT/INR testing using approved equipment and glucose testing using a glucometer; complete laboratory quality controls and required testing logs.
Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection-prevention standards.
Document patient encounters, treatments, results, procedures, supplies, and telephone encounters accurately in the EMR.
Conduct patient communications, including appointment and medication reminders, transitional care outreach, preventive-care outreach, and care coordination.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive-care records, and completing required documentation.
Assist with patient outreach, preventive-screening scheduling, and documentation of completed services.
Maintain patient medical records according to organizational policies and HIPAA requirements.
Perform front-office duties, including answering calls, greeting patients, scheduling appointments, registration, check-in/check-out, referrals, prescription refill coordination, and routing inquiries.
Monitor and help order medical supplies, pharmaceuticals, and disposable clinical items; maintain office and clinical supply inventories.
Support onboarding and training of new team members as assigned.
Collaborate with providers, clinical staff, and front-office personnel to support efficient clinic operations.
Perform other duties as assigned.