Medical Assistant (Bilingual Spanish)

VIPcare•Sarasota, FL

About The Position

VIPcare specializes in primary care for patients age 65 and older and focuses on providing patient-centered care, quality outcomes, and preventive care. The Medical Assistant provides clinical and administrative support under the direction of a Physician, Physician Assistant, or APRN. This safety-sensitive role includes direct patient care, medication administration, clinical procedures, and front-office responsibilities, requiring accuracy, professionalism, and attention to detail. The position supports Medicare Advantage patients in a value-based care model. The Medical Assistant prepares patients for examinations, gathers and documents clinical information, measures vital signs, assists providers, performs procedures within the scope of practice and applicable regulations, and explains care instructions as directed. The role also includes clinical documentation, patient outreach and care coordination, support for Annual Wellness Visits and preventive care, medical-record maintenance, and clinic operations such as scheduling, registration, referrals, supply monitoring, and team collaboration. Bilingual Spanish is required.

Requirements

High school diploma or equivalent.
Bilingual Spanish.
Current CPR/BLS certification, or ability to obtain it within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records.
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills for interacting with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical thinking and sound problem-solving abilities.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to work independently and manage multiple priorities in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience, with cultural sensitivity toward Medicare and other patient populations.
Ability to perform the physical activities required in a clinical environment, including assisting with patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements; and lifting, carrying, pushing, or moving equipment and supplies up to 15 pounds.
Manual dexterity and fine motor skills to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
Ability to sit or stand for extended periods and sufficient vision and hearing, with or without reasonable accommodation, to safely perform essential job functions.
Ability to operate standard office equipment, computers, telephones, and clinical devices.
Reliable transportation to report consistently to scheduled work locations and shifts.

Nice To Haves

Completion of an accredited Medical Assistant program or certification such as CMA, RMA, NCMA, or CCMA.
At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome and prepare patients for examinations; obtain and document relevant histories, medications, allergies, chief complaints, and preventive-care information in the EMR.
Measure, document, and report vital signs and other clinical observations.
Prepare patients and examination rooms, assist providers during examinations, treatments, and procedures, and explain provider instructions and follow-up care as directed.
Provide compassionate, professional service that promotes a positive patient experience.
Administer oral and injectable medications, immunizations, and treatments as directed and permitted by state regulations.
Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
Perform phlebotomy, prepare laboratory specimens, conduct CLIA-waived testing, and complete laboratory quality controls and required logs.
Conduct in-office diagnostic testing, including EKGs, vision screenings, pulse oximetry, peak flow testing, ordered oxygen administration, inhalation treatments, spirometry, PT/INR testing, and glucose testing.
Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection-prevention standards.
Document encounters, treatments, test results, procedures, supplies, and telephone encounters accurately in the EMR.
Conduct patient communications, including appointment and medication reminders, transitional care outreach, and preventive-care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive-care records, and completing required documentation.
Assist with patient outreach, preventive-screening scheduling, care coordination, and documentation of completed services.
Maintain medical records according to organizational policies and HIPAA requirements.
Manage front-office tasks, including calls, greeting patients, scheduling, registration, check-in/check-out, referrals, prescription refill coordination, and routing inquiries.
Monitor and help order medical, pharmaceutical, and disposable clinical supplies; maintain office and clinical inventories.
Support onboarding and training of new team members as assigned.
Collaborate with providers and clinical and front-office staff to support efficient clinic operations.
Perform other duties as assigned.