Medical Assistant (Bilingual Spanish)

VIPcare•Ocala, FL

20h•$18 - $25

About The Position

The Medical Assistant provides clinical and administrative support to deliver safe, high-quality, patient-centered care. Under the direction of a Physician, Physician Assistant, or APRN, the MA prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front-office operations. This safety-sensitive position involves direct patient care, medication administration, and other clinical responsibilities requiring accuracy, professionalism, and attention to detail. The role supports Medicare Advantage patients in a value-based care model focused on quality outcomes and preventive care. The MA gathers and documents patient information, measures and reports vital signs, assists with examinations and procedures, administers medications and treatments as permitted, performs laboratory and diagnostic testing, and maintains accurate records in the electronic medical record. The role also supports care coordination, patient outreach, Annual Wellness Visits, front-office operations, inventory, and team collaboration. Spanish bilingual ability is required.

Requirements

High school diploma or equivalent.
Bilingual Spanish.
Current CPR/BLS certification, or obtain certification within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills and ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical thinking and sound problem-solving abilities.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to work independently, manage multiple priorities, and work in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience.
Appreciation for cultural diversity and sensitivity to the needs of Medicare and other patient populations served.
Ability to perform clinical physical activities, including patient positioning and transfers, frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements.
Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
Ability to lift, carry, push, or move equipment and supplies up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods, and visual acuity and hearing sufficient to safely perform essential job functions, with or without reasonable accommodation.
Ability to operate standard office equipment, computers, telephones, and clinical devices.
Reliable transportation to consistently report to scheduled work locations and shifts.

Nice To Haves

Completion of an accredited Medical Assistant program, such as CMA, RMA, NCMA, CCMA, or equivalent certification.
At least 1 year of Medical Assistant experience in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome and prepare patients for examinations; obtain and document histories, medications, allergies, preventive-care information, and other relevant clinical information in the EMR.
Measure, document, and report vital signs and other clinical observations.
Prepare patients and examination rooms, and assist providers with examinations, treatments, and in-office procedures.
Explain provider instructions, treatment plans, medications, and follow-up care to patients as directed.
Provide compassionate, professional service that promotes a positive patient experience.
Administer oral and injectable medications, immunizations, and treatments as directed and permitted by state regulations.
Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
Perform phlebotomy, prepare specimens, and conduct CLIA-waived laboratory testing.
Conduct in-office diagnostic testing, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, and spirometry.
Perform PT/INR testing using approved equipment and glucose testing using a glucometer.
Complete laboratory quality controls and maintain required testing logs.
Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials in accordance with infection-prevention standards.
Document patient encounters, treatments, diagnostic results, procedures, supplies, and telephone encounters accurately in the EMR.
Complete patient communications and outreach, including appointment and medication reminders, TCM outreach, preventive-care outreach, and care coordination.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive-care records, and completing required documentation.
Assist with patient outreach, preventive-screening scheduling, and documentation of completed services.
Maintain patient medical records in accordance with organizational policies and HIPAA requirements.
Manage front-office tasks, including calls, greeting patients, scheduling, registration, check-in/check-out, referrals, prescription refill coordination, and routing inquiries.
Monitor medical, pharmaceutical, and disposable clinical supplies and assist with ordering and inventory maintenance.
Support onboarding and training of new team members as assigned.
Collaborate with providers, clinical staff, and front-office personnel to support efficient clinic operations.
Perform other duties as assigned.