Medical Assistant - Bilingual: Spanish

ChenMed•Clearwater, FL
•$17 - $24•Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that keep medical centers running smoothly. Duties vary by setting, including the center’s size, location, and type. In addition to administrative work, Care Promoters perform clinical duties under direct physician supervision and in accordance with state medical practice acts. The role is an integral member of a physician-led care team focused on providing excellent, comprehensive primary care for a specific patient population. The position includes supporting patient visits, carrying out routine clinical procedures, maintaining equipment and documentation, coordinating communications, and coaching patients on healthy lifestyle choices. Local or regional travel of up to 10% may be needed to cover other centers.

Requirements

  • High school diploma or equivalent (GED).
  • Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
  • At least 1 year of work experience as a Medical Assistant, Patient Care Technician, or similar role in a hospital, medical clinic, or comparable environment; documented clinical rotation training may substitute for work experience.
  • BLS for Healthcare Providers certification.
  • Fluency in spoken and written English.
  • Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
  • Strong oral and written communication, time management, and organizational skills.
  • Ability to collaborate effectively with physicians, clinicians, and other team members.
  • Problem-solving mindset focused on patient needs and team goals.
  • Knowledge of medical products, terminology, services, standards, policies, and procedures.
  • Basic phone and computer skills.
  • Attention to detail and ability to maintain accurate reports and data.
  • Ability to maintain organized systems for timely patient flow and remain calm in busy or stressful situations.
  • Proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.

Nice To Haves

  • Experience working with geriatric patients.
  • Experience with EMR systems.

Responsibilities

  • Measure and record patient vital signs and document patient interviews and medical histories.
  • Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
  • Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physicians’ instructions to patients.
  • Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
  • Perform non-critical medical and therapeutic procedures according to medical instructions; collect phlebotomy and other lab specimens; and perform basic waived lab tests.
  • Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first aid procedures under physician supervision; use CPR skills when necessary.
  • Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and complete accurate, legal, and ethical documentation.
  • Process patient phone messages, return calls, route messages to appropriate team members, and call patients to obtain or relay information for the physician.
  • Call in prescriptions to pharmacies upon physician approval and authorization; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
  • Provide health coaching to a defined patient group and follow up with coached patients through weekly calls.
  • Perform other duties as assigned or modified at the manager’s discretion.
  • Travel locally or regionally up to 10% of the time to assist with coverage at other centers, as needed.

Benefits

  • Great compensation and comprehensive benefits are mentioned; specific benefit details are available at the linked employee benefits page.
  • Career development and advancement opportunities.
  • Work-life balance.
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