Medical Assistant (Bilingual Spanish)

VIPcare•Melbourne, FL

About The Position

The Medical Assistant provides clinical and administrative support to help deliver safe, high-quality, patient-centered care. Working under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front-office operations. This safety-sensitive role includes direct patient care, medication administration, and other clinical responsibilities that require accuracy, professionalism, and attention to detail. The Medical Assistant supports Medicare Advantage patients in a value-based care model focused on quality outcomes and preventive care. Responsibilities include preparing patients for examinations; obtaining and documenting histories, medications, allergies, vital signs, and other clinical information in the electronic medical record; assisting providers with examinations, treatments, and procedures; administering medications and performing clinical tests and procedures as authorized; and documenting care and coordinating patient communications. The role also supports Annual Wellness Visits, transitional care outreach, preventive screenings, patient scheduling, records maintenance, front-office operations, supplies, and team training as assigned. The position requires bilingual Spanish, a high school diploma or equivalent, and current CPR/BLS certification or certification obtained within organizational guidelines. The schedule is Monday through Friday, with no weekends or on-call duties. The listed pay range is $18.00–$25.00 per hour, with performance bonuses.

Requirements

High school diploma or equivalent.
Bilingual Spanish required.
Current CPR/BLS certification required or obtained within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills and ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical thinking and sound problem-solving abilities.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to work independently and manage multiple priorities in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience.
Cultural diversity awareness and sensitivity to the needs of Medicare and other patient populations served.
Ability to perform the physical activities required in a clinical environment, including assisting with patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements; and use of adequate manual dexterity and fine motor skills for clinical procedures.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods based on operational needs; adequate vision and hearing, with or without reasonable accommodation, to safely perform essential functions.
Ability to operate standard office equipment, computers, telephones, and clinical devices.
Reliable transportation to report consistently to scheduled work locations and shifts.

Nice To Haves

Completion of an accredited Medical Assistant program and certification such as CMA, RMA, NCMA, CCMA, or equivalent.
At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome patients and prepare them for examinations by obtaining and documenting histories, medications, allergies, preventive care information, and other relevant clinical information in the EMR.
Measure, document, and report vital signs and clinical observations; prepare patients and examination rooms for provider visits.
Assist providers during examinations, treatments, and in-office procedures, and explain provider instructions and follow-up care as directed.
Administer oral and injectable medications, immunizations, and treatments as directed and permitted by state regulations.
Assist with wound care, dressing changes, bandaging, irrigation, and other clinical procedures; initiate and monitor IV infusions when appropriately trained and permitted.
Perform phlebotomy, prepare laboratory specimens, conduct CLIA-waived testing, and perform in-office diagnostic testing such as EKGs, vision screenings, pulse oximetry, peak flow testing, spirometry, and inhalation treatments.
Perform PT/INR and glucose testing, complete laboratory quality controls, and maintain testing logs.
Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection-prevention standards.
Document encounters, treatments, test results, procedures, supplies, and telephone communications in the EMR.
Conduct patient communications, including appointment and medication reminders, transitional care outreach, and preventive care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and completing required documentation.
Assist with patient outreach, scheduling preventive screenings, care coordination, and documentation of completed services.
Maintain patient medical records in accordance with organizational policies and HIPAA requirements.
Handle front-office responsibilities, including incoming calls, greeting patients, scheduling, registration, check-in/check-out, referrals, prescription refill coordination, and routing inquiries.
Monitor medical and clinical supply inventories and assist with ordering as needed.
Support onboarding and training of new team members as assigned.
Collaborate with providers, clinical staff, and front-office personnel to support efficient clinic operations.
Perform other duties as assigned.