Medical Office Assistant

One GI • Germantown, TN

1d • Onsite

About The Position

Gastro One is seeking a full-time Medical Office Assistant for its clinic at 8000 Wolf River #200, Germantown, Tennessee. The role supports front-office operations and patient care by greeting and directing patients and visitors, handling calls, maintaining patient information and records, scheduling visits and procedures, collecting payments, and keeping the reception area organized. Gastro One is a team of gastroenterologists and allied health professionals focused on providing exceptional care for patients with digestive diseases.

Requirements

• High school diploma or equivalent.
• Basic Life Support (BLS) certification.
• Prior experience working in a front-office capacity is preferred.

Nice To Haves

• Knowledge of medical terminology.

Responsibilities

• Greet patients and visitors, assess their needs, and direct them appropriately.
• Answer the phone as needed.
• Verify and/or enter patient demographic information in the EMR.
• Check for necessary referrals.
• Ensure appropriate forms are completed and signed, and assemble patient charts.
• Schedule patients for office visits, procedures, X-rays, and other requested tests.
• Collect co-pays, deductibles, and balances at the time of the visit.
• Confirm patient office visits and procedures for the next business day.
• Manage and update patient records.
• Maintain the front desk and reception areas.

Benefits

• Paid time off.
• 401(k) plan with employer match.
• Education reimbursement opportunities with annual support based on employment status.
• Internal growth opportunities and support for training and development.
• Health and supplemental benefits, with FSA and HSA options.
• Referral bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED