Medical Office Assistant

Deaconess Health System • Marion, IL

12d

About The Position

The Medical Office Assistant helps create a positive patient experience, serving as a welcoming point of contact for the practice by phone and in person. The role supports daily office operations through appointment scheduling, maintaining patient information, processing payments, and using computer systems. The assistant also helps where needed as daily tasks vary. The position is part of a supportive team that values kindness, accuracy, and patient care.

Requirements

• Warm, professional communication skills and an enjoyment of helping others.
• Comfort with computers and the ability to learn new systems.
• Organization, reliability, and the ability to manage multiple tasks.
• A calm, positive, and professional approach in a fast-paced environment.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Welcome patients by phone and in person.
• Schedule and reschedule appointments accurately.
• Collect and update patient demographics, insurance information, and other important details.
• Handle patient payments, post charges, and provide receipts.
• Use computer systems while attending to important details.
• Assist with other tasks as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED