Medical Office Assistant

Deaconess Health System • Henderson, KY

10h

About The Position

The Medical Office Assistant serves as a welcoming first point of contact for patients by phone and in person. The role supports a positive patient experience through appointment scheduling, accurate patient information management, payment processing, and general assistance with the practice’s daily needs. The position is part of a supportive team that values kindness, accuracy, and patient care.

Requirements

• High school diploma or GED preferred.
• Warm, professional communication skills and an enjoyment of helping others.
• Comfort with computers and learning new systems.
• Organized, reliable, and able to juggle multiple tasks.
• Calm, positive, and professional in a fast-paced environment.

Responsibilities

• Welcome patients by phone and in person as the first point of contact.
• Schedule and reschedule appointments accurately.
• Collect and update patient demographic and insurance information and other important details.
• Handle patient payments, post charges, and provide receipts.
• Use computer systems while maintaining attention to detail.
• Assist where needed with the practice’s changing day-to-day needs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED