Medical Business Office Assistant

Kaweah Delta Health Care District•Visalia, CA

About The Position

The Medical Business Office Assistant performs administrative tasks that support smooth office operations and the business functions of a medical office. Duties may include greeting and scheduling patients, registration and billing, and maintaining medical records. The position is in the Sleep Center and works a day shift of eight hours or less. It is full-time and benefits eligible. The role may also include limited back-office tasks, such as escorting patients to exam rooms and ensuring paperwork is complete. The employee must demonstrate the knowledge and skills needed to provide appropriate care and services to the population served in the assigned unit or work area, comply with confidentiality policies, and perform other duties as assigned.

Requirements

Two years of clerical experience; experience in a medical setting is preferred.
Knowledge and skills necessary to provide care and services appropriate to the population served in the assigned unit or work area.

Nice To Haves

Clerical experience in a medical setting.

Responsibilities

Perform clerical duties, including sorting mail, answering and returning telephone calls, maintaining files, and copying and mailing correspondence.
Operate office equipment; take meeting minutes, schedule appointments, order supplies, and handle related paperwork as assigned.
Schedule appointments according to department procedures; screen and refer calls, take messages, and respond to routine information requests.
Greet patients and visitors promptly, courteously, and helpfully; check in patients, verify and update information in medical records or computer systems, and ensure proper client intake.
Research information needed to complete billing; enter charge information or charge postings into computer systems as assigned.
Determine client payment status, refer clients to a benefit counselor when needed, collect co-pays and deductibles, provide receipts, and prepare bank deposits as assigned.
Obtain, maintain, and file medical records; coordinate lab work, physician reports, and x-rays; distribute medical reports; and enter information into records in accordance with medical-record guidelines.
Ensure documents are reviewed and filed in the medical record or sent to medical records according to procedure.
Gather data and complete departmental reports or forms; order labs or enter physician orders in the department computer system as assigned.
Comply with confidentiality policies.
Perform limited back-office duties as assigned, such as escorting patients to exam rooms and ensuring paperwork is complete.
Provide care and services appropriate to the population served in the assigned unit or work area, and perform other duties as assigned.