Business Office Assistant

Medical Associates of NWA•Fayetteville, NC

About The Position

Northwest Arkansas Pediatrics, a MANA Clinic, is seeking a Business Office Assistant to support business-office and clinic operations. The role requires an understanding of medical records, referrals, physician scheduling, and other support functions. The assistant will float and provide help as needed to back-office employees, including the Business Office Manager and Clinic Director. Northwest Arkansas Pediatrics provides care to children and their families. The clinic has locations in Fayetteville and Pinnacle Hills and has 19 board-certified pediatricians on staff.

Requirements

High school diploma or GED.
Six months to two years of related experience preferred.

Nice To Haves

Six months to two years of related experience.

Responsibilities

Assist medical records personnel by scanning and sourcing sensitive information.
Assist with sourcing medical records through faxes, emails, and portal messages in eClinicalWorks.
Assist the Medicaid Referral Coordinator with referral responsibilities and coordination.
Distribute portal messages to the appropriate personnel or department.
Answer a busy multi-line phone system.
Float and assist back-office employees, including the Business Office Manager and Clinic Director, as needed.

Benefits

Medical insurance.
Vision insurance.
Dental insurance.
HSA or FSA options with medical insurance.
Voluntary Aflac accident and critical illness coverage.
Employer-paid life, long-term disability, and short-term disability benefits.
401(k) match and profit sharing.
Up to 21.5 paid days off, including PDO, EID, and Perfect Attendance benefits, during the first year of employment.
Six paid holidays during the first year of employment.
Corporate discounts with local and nationwide retailers.
One-on-one training and development at the time of hire.