Business Office Assistant

American Senior Communities•Jeffersonville, IN

About The Position

The Business Office Assistant helps the Business Office Manager with the facility’s financial duties, including accounts payable, accounts receivable, payroll, benefits administration, and resident trust. The role requires knowledge of Medicare and Medicaid and involves supporting accurate, accountable office operations while contributing to a positive, collaborative environment. The position also calls for empathetic communication with residents and families, effective collaboration with interdisciplinary teams and external organizations, and a supportive presence that helps create a comforting atmosphere for residents.

Requirements

High school diploma or GED required.
Knowledge of Medicare and Medicaid required.
Strong passion for geriatric advocacy and commitment to senior care excellence.
Leadership, attention to detail, critical thinking, time management, interpersonal communication, collaboration, and teamwork skills.

Nice To Haves

Some college preferred.
One to three years of nursing home accounting or business office accounting experience preferred.

Responsibilities

Assist the Business Office Manager with facility financial duties, including accounts payable, accounts receivable, payroll, benefits administration, and resident trust.
Support office team standards for accuracy, accountability, and collaboration.
Maintain accuracy in documentation, record keeping, data entry, financial reporting, and billing.
Prioritize tasks, meet deadlines, manage multiple responsibilities, and address issues effectively.
Communicate with residents and families empathetically and with interdisciplinary teams clearly and effectively.
Use conflict resolution and mediation skills as needed.
Promote collaboration among departments, professionals, consultants, organizations, and government regulatory agencies.
Contribute to a supportive environment and work toward excellent care for residents.

Benefits

Access to earnings before payday.
Employee referral bonus programs.
401(k).
Flexible spending account (FSA) program.
Free life insurance.
PTO exchange for pay programs.
Medical coverage, with plans as low as $25.
Vision insurance.
Dental insurance.
Employee Assistance Program.
Workforce Chaplains workplace support.
Personalized Wellness Coaching.
Holiday pay.
Paid time off, with opportunities to earn additional PTO.
Employee discount programs for travel, retail, entertainment, food, and other purchases.
Preceptors and mentorship programs.
Clinical and leadership development pathways.
Education partnerships with colleges and universities.
Financial assistance for continuing education.
Company-sponsored scholarship programs.
Tuition reimbursement.
Employee recognition events and monthly and annual awards.