Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Surgical Associates - FT Days

Northeast Georgia Medical Center•Braselton, GA

About The Position

The Medical Office Assistant performs reception and front-office duties for Northeast Georgia Physicians Group Surgical Associates. The role maintains clinical and financial records, medical records, and front-office inventory. It supports patient communication, referrals, appointments, registration, billing-related processes, and daily office operations.

Requirements

High school diploma or GED.
Knowledge of and proficiency in using an electronic medical record (EMR) system.

Nice To Haves

Customer service or physician's office experience.

Responsibilities

Screen and refer incoming calls and visitors to facilitate accurate and timely communication.
Obtain patient referrals in accordance with physician requests and process mail efficiently.
Schedule appointments for patient referrals as requested by physicians.
Log referrals according to established guidelines and post referral numbers to patient accounts when received from other physician practices.
Advise patients when referral numbers are needed, explain how to obtain them, and provide information about their referrals.
Open and distribute mail to appropriate personnel daily.
Enter accurate patient information into the EPIC system while maintaining acceptable registration error-rate parameters.
Balance daily audit journals.
Enter charges accurately.
Forward monthly reports to the Central Business Office in a timely manner.
Prepare daily deposits according to center procedures.
Update patient information with pertinent details as needed.
Arrange payment agreements as indicated.
Maintain front-office supply inventory as required.