About The Position

The Certified Medical Assistant (CMA) provides clinical and administrative support to medical professionals at Northeast Georgia Physicians Group (NGPG) Internal Medicine. The role combines patient care, clerical responsibilities, and assistance with medical procedures. It requires active medical assistant certification and current BLS certification, or the ability to obtain BLS certification within 30 days of hire. Certified Medical Assistants work in a dynamic, often fast-paced environment with direct patient interaction. The position may involve standing for long periods, moving and lifting patients, and handling stressful situations with professionalism and composure. Empathy and patience are important to providing patient-centered care.

Requirements

  • Active registry or certification as a Medical Assistant through a recognized certification body.
  • Current BLS certification, or obtain it within 30 days of hire.
  • High school diploma or GED.
  • Strong interpersonal and communication skills.
  • Proficiency in medical terminology and procedures.
  • Ability to multitask and prioritize responsibilities.
  • Attention to detail and accuracy.
  • Competency using medical software and electronic health records.
  • Problem-solving skills and critical thinking.
  • Empathy and a patient-centered approach to care.

Responsibilities

  • Take patient histories and vital signs.
  • Prepare patients for examinations.
  • Assist physicians during examinations and procedures.
  • Collect and process laboratory specimens.
  • Administer medications as directed by the physician.
  • Perform basic laboratory tests.
  • Instruct patients about medications and special diets.
  • Remove sutures and change dressings.
  • Facilitate patient education and promote health habits.
  • Greet and assist patients as they arrive.
  • Schedule appointments and manage calendars.
  • Maintain patient records and file documents.
  • Manage correspondence and communication.
  • Coordinate referrals and follow-up care.
  • Ensure compliance with healthcare regulations and policies.
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