About The Position

The Certified Medical Assistant (CMA) provides clinical and administrative support to medical professionals at Northeast Georgia Physicians Group (NGPG) Family Medicine. The role combines patient care, clerical responsibilities, and assistance with medical procedures. Certified Medical Assistants may work in healthcare settings such as hospitals, private practices, and clinics. The position is a full-time day-shift role with a 10-hour morning-to-afternoon schedule. It involves direct patient interaction in a dynamic, often fast-paced environment and requires empathy, patience, and professionalism when handling stressful situations. The work may involve standing for long periods and moving or lifting patients.

Requirements

  • High school diploma or GED.
  • Active medical assistant registry or certification through a recognized certification body.
  • Current BLS certification, or obtain it within 30 days of hire.
  • Strong interpersonal and communication skills.
  • Proficiency in medical terminology and procedures.
  • Ability to multitask and prioritize various responsibilities.
  • Attention to detail and accuracy.
  • Competency in medical software and electronic health records.
  • Problem-solving skills and critical thinking.
  • Empathy and a patient-centered approach to care.

Responsibilities

  • Take patient histories and vital signs.
  • Prepare patients for examinations.
  • Assist physicians during examinations and procedures.
  • Collect and process laboratory specimens.
  • Administer medications as directed by the physician.
  • Perform basic laboratory tests.
  • Instruct patients about medication and special diets.
  • Remove sutures and change dressings.
  • Facilitate patient education and promote health habits.
  • Greet and assist patients as they arrive.
  • Schedule appointments and manage calendars.
  • Maintain patient records and file documents.
  • Manage correspondence and communication.
  • Coordinate referrals and follow-up care.
  • Ensure compliance with healthcare regulations and policies.
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