Office Assistant I, Vascular Surgery in Newark

ChristianaCare•Newark, DE

3d•$18 - $26•Onsite

About The Position

ChristianaCare’s Vascular Surgery practice in Newark is seeking a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. Vascular Surgery focuses on diagnosing and treating diseases of the vascular system, including the arteries and veins, excluding the heart and brain. The Medical Office Assistant I is the first point of contact between the practice and patients, helping create a friendly, welcoming, calm, and efficient environment. The role serves patients with poise and compassion, fields calls, answers questions, schedules appointments, registers patients, updates the electronic medical record (EMR), and represents the practice in each patient interaction. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with no weekends or holidays.

Requirements

High school graduate or GED required.
Strong communication skills.
Ability to proactively solve problems in a fast-paced environment.
Detail-oriented, adaptable, and highly organized.

Nice To Haves

Experience in a medical office setting is preferred but not required.

Responsibilities

Handle payments, verify insurance coverage, coordinate referrals, and reconcile daily appointments and payments.
Answer calls and relay messages.
Use EMR systems to coordinate with providers and staff and update patient records.
Update patients and answer patient questions.
Schedule appointments and tests, and register patients.
Maintain medical records.
Resolve patient issues and support administrative tasks.
Follow safety protocols.
Perform additional duties as needed.
Create a friendly, welcoming, calm, and efficient environment for patients.

Benefits

First-day medical, dental, vision, and life insurance coverage.
For caregivers earning under $50,000, $0 paycheck premiums for medical and prescription coverage.
Low deductibles and $0 copays for unlimited primary care with ChristianaCare providers, in-office or virtual, and unlimited urgent care visits at GoHealth facilities.
32 days of paid time off each year, including 7 major holidays, with options to roll over or cash out unused time.
Up to $5,250 per year in tuition reimbursement.
Fertility care through Progyny and maternity education and support.
Up to $5,000 in adoption assistance.
12 weeks of paid parental leave after one year of service.
Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
Free financial coaching, counseling, and budgeting support.
Employee assistance program.