Clinic Office Assistant - Northeast Regional Medical Group

Community Health Systems • Kirksville, MO

2d

About The Position

The Clinic Office Assistant provides administrative and clerical support to help ensure efficient clinic operations and a positive patient experience. The role handles patient check-in and check-out, appointment scheduling, patient inquiries, payments, and accurate recordkeeping. It also supports healthcare providers and clinical staff with office and clinic tasks, including coordinating testing, procedures, surgeries, referrals, and other patient needs.

Requirements

• 0–2 years of experience in a medical office, clinic, or healthcare administrative setting.
• Proficiency with electronic medical records (EMR) systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced healthcare environment.
• Customer-service orientation and a professional, courteous demeanor.
• Must be authorized to work in the U.S. for an employer; the position is not eligible for immigration sponsorship now or in the future.

Nice To Haves

• Knowledge of medical terminology, scheduling, billing, and insurance verification.
• Certified Medical Office Administrative Assistant (CMAA) certification.

Responsibilities

• Greet and assist patients during check-in and check-out, ensuring patient information and documentation are accurate.
• Schedule appointments, obtain pre-certifications, and coordinate with providers regarding testing, procedures, and surgeries.
• Collect time-of-service payments, issue invoices, and process financial transactions in accordance with clinic policies.
• Maintain and update patient records, perform quality control, and address gaps in care.
• Answer calls, respond to inquiries about clinic policies and services, and route messages appropriately.
• Enter charges and code invoices for accurate and timely billing.
• Monitor clinic and office supply inventory and place orders as needed.
• Assist with physician call schedules, provider reimbursements, and license renewals.
• Support clinical staff as needed, including assisting with triage and coordinating patient referrals.
• Maintain a clean, organized work environment and follow infection control and safety protocols.
• Perform other duties as assigned.
• Maintain regular and reliable attendance and comply with policies and standards.

Benefits

• Medical, dental, vision, and life insurance coverage.
• Generous paid time off and extended illness benefits.
• 401(k) with company match.
• Career development, learning opportunities, and advancement pathways.
• Licensure and certification reimbursement for eligible roles.
• Student loan assistance for eligible roles.
• Employee rewards and recognition programs.
• Voluntary benefits, including pet insurance, identity protection, and legal insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed