Clinic Medical Office Assistant - Temporary

AVEM STAFFING RESOURCES LLC•Pawnee, OK

14d•Onsite

About The Position

Provides indirect patient care in a clinic office setting, including greeting and registering patients, verifying demographic and insurance information, and performing clerical and administrative duties. The role supports communication among patients and families, office staff, and medical staff, and helps with back-office tasks when needed. The position also participates in performance improvement activities and supports patient safety and quality.

Requirements

One year of experience in an office or hospital setting.
GED or high school education level.
Current BLS certification is preferred.
Ability to perform the essential duties satisfactorily, including visual and auditory abilities, frequent standing, walking, and sitting, lifting at least 50 pounds, and sufficient physical strength and agility to maneuver patients for examinations. Reasonable accommodations may be requested.

Nice To Haves

Experience with billing and insurance.
Experience drawing blood and giving injections.
Current BLS certification.

Responsibilities

Provide secretarial, clerical, and administrative support effectively and efficiently.
Register patients, provide new patients with medical forms, and verify demographic, employment, and insurance information.
Perform patient-care duties in a manner that supports patient safety and reduces the likelihood of health care errors.
Explain billing policies, collect copayments and other payments, refer uninsured patients to the office manager, write receipts, record payments in the ledger, balance petty cash, and make bank deposits.
Schedule new and return appointments; explain registration procedures and directions to new patients; and, when appropriate, explain procedure preparation.
Answer telephone calls professionally, take messages, and direct calls to appropriate staff.
Photocopy daily patient schedule sheets, pull and prepare charts for the next day and new patients, maintain the daily patient log, and file lab results, test results, and patient charts.
Assist in the back office as needed, including drawing blood, giving injections, and rooming patients.
Maintain positive working relationships with office staff and physicians.
Interact and cope effectively with diverse populations in stressful situations resulting from trauma and illness.
Participate in performance improvement activities to support and improve patient care.
Support the organization's mission, vision, and goals; demonstrate courteous, respectful, and professional customer service and communication.
Handle difficult situations discreetly, take accountability for professional practice, and maintain knowledge of unit goals and participate in committees and projects.
Keep current with literature on changing practices and best practices in patient care; seek educational and professional development opportunities and complete mandatory education.
Act as a preceptor when requested; maintain excellent attendance and participate in required meetings and training.
Follow the Avem Health Partners Code of Conduct, Standards of Behavior, established policies and procedures, and health and safety requirements.
Perform other duties as assigned within scope of practice.