Office Assistant | Bergenfield Medical Office I Full-Time Day Shift (25166)

Paramus NJ • Paramus, NJ

3d • Onsite

About The Position

New Bridge Medical Center is seeking an Office Assistant for its Bergenfield Medical Office. The role supports a physician private practice by handling patient registration and front-office interactions, maintaining medical charts and documents, coordinating messages and appointments, collecting copayments, and keeping office supplies stocked. The Office Assistant is also expected to provide courteous, professional customer service and follow departmental policies, quality assurance, safety, environmental, and infection control standards.

Requirements

• High school graduation or equivalent.
• Good oral and written communication skills.
• Good interpersonal and customer service skills.
• Good multitasking abilities.
• Speak, read, and write English to the extent required by the position.

Nice To Haves

• 1–2 years of experience as a Medical Assistant.
• Certification as a Medical Assistant.

Responsibilities

• Assemble, maintain, file, and label charts.
• Photocopy forms, charts, and documents.
• Receive and screen visitors and callers to the physician private practice.
• Accompany patients to waiting rooms.
• Pick up and distribute reports and mail.
• Relay telephone and voicemail messages and contact patients for appointments as needed.
• Use computer equipment to register patients for physician office visits.
• Collect office copayments, log receipts, and provide receipts to patients.
• Collect financial face sheets for physicians and photocopy insurance cards for the face sheets.
• Monitor and store office supplies and printed forms as needed; monitor drinking-cup supplies and report shortages to the Office Manager.
• Provide safety assistance in emergency situations.
• Provide instructions to clients for obtaining samples.
• Deliver timely, professional, caring, and respectful customer service in accordance with customer service performance expectations.
• Maintain established departmental policies and procedures, objectives, quality assurance, safety, environmental, and infection control standards.
• Assess gaps in policies and procedures and create necessary procedures to address them.
• Understand and adhere to the Medical Center’s Code of Conduct and become familiar with its Mission, Vision, and Values Statements.
• Perform other duties as assigned to support department and organizational objectives.

Benefits

• Medical, dental, and vision plans.
• Generous time-off policy including vacation days, personal time, sick leave, and nine paid holidays.
• Tuition reimbursement.
• Continuing education programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED