OFFICE ASSISTANT | BERGENFIELD MEDICAL OFFICE I FULL-TIME DAY SHIFT (25166)

Bergen New Bridge Medical Center • Paramus, NJ

23h • $35,000 - $48,000 • Onsite

About The Position

New Bridge Medical Center is seeking an Office Assistant for its Bergenfield Medical Office. The role supports a physician private practice by assisting with patient registration and visits, maintaining medical charts and office records, coordinating communications, collecting copayments, and monitoring supplies. The Office Assistant is expected to provide timely, professional, caring, and respectful customer service and to follow departmental and Medical Center policies, safety requirements, and infection control standards.

Requirements

• High school graduation or equivalent.
• Good oral and written communication skills.
• Good interpersonal and customer service skills.
• Good multitasking abilities.
• Ability to speak, read, and write English to the extent required by the position.

Nice To Haves

• 1–2 years of experience as a Medical Assistant.
• Certification as a Medical Assistant.

Responsibilities

• Assemble, maintain, file, and label charts.
• Photocopy forms, charts, and documents.
• Receive and screen visitors and callers to the physician private practice.
• Accompany patients to waiting rooms.
• Pick up and distribute reports and mail.
• Relay telephone and voicemail messages and contact patients for appointments as needed.
• Use computer equipment to register patients for physician office visits.
• Collect office copayments, log receipts, and give receipts to patients.
• Collect financial face sheets for physicians and make copies of insurance cards for face sheets.
• Monitor and store office supplies and printed forms, monitor drinking-cup supplies, and report shortages to the Office Manager.
• Provide safety assistance in emergency situations.
• Provide instructions to clients for obtaining samples.
• Deliver timely, professional, caring, and respectful customer service, demonstrating flexibility, knowledge, confidence, a pleasant attitude, patience, and helpfulness.
• Maintain established departmental policies and procedures, objectives, quality assurance programs, safety and environmental requirements, and infection control standards.
• Assess gaps in policies and procedures and create necessary policies and procedures to address them.
• Understand and adhere to the Medical Center’s Code of Conduct.
• Become familiar with the Medical Center’s Mission, Vision, and Values Statements.
• Perform other duties as assigned to support departmental and organizational objectives.

Benefits

• Medical, dental, and vision plans.
• Generous time off policy, including vacation days, personal time, and sick leave.
• Nine paid holidays.
• Tuition reimbursement.
• Continuing education programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED