Medical Office Assistant

One GI, LLC • Germantown, TN

4d • $17 - $20 • Onsite

About The Position

Gastro One is seeking a full-time Medical Office Assistant for its clinic in Germantown, Tennessee. The position supports front-office operations and patient care by welcoming and directing patients and visitors, handling calls, maintaining patient information and charts, scheduling appointments and procedures, collecting payments, and keeping reception areas organized. Previous front-office experience is required; knowledge of medical terminology is a bonus. A high school diploma or equivalent and Basic Life Support (BLS) certification are required.

Requirements

• High school diploma or equivalent.
• Basic Life Support (BLS) certification.
• Previous experience working in a front-office setting.

Nice To Haves

• Knowledge of medical terminology.

Responsibilities

• Greet patients and visitors, assess their needs, and direct them appropriately.
• Answer phone calls as needed.
• Verify and/or enter patient demographic information in the electronic medical record (EMR).
• Check for necessary referrals.
• Ensure appropriate forms are completed and signed, and assemble patient charts.
• Schedule patients for office visits, procedures, X-rays, and other tests as requested.
• Collect co-pays, deductibles, and balances at the time of the visit.
• Confirm patient office visits and procedures for the next business day.
• Manage and update patient records.
• Maintain the front desk and reception areas.

Benefits

• Paid time off.
• 401(k) plan with employer match.
• Education reimbursement opportunities, with annual support based on employment status.
• Internal growth opportunities and training and development support.
• Health and supplemental benefits, with FSA and HSA options.
• Referral bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED