Leasing Manager Jobs

About The Position

Requirements

• High school diploma, GED, or equivalent preferred; in lieu of a degree, equivalent experience in residential properties, rental operations, or related business operations is required.
• At least one year of experience is required, preferably in residential properties, rental operations, or related business operations.
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
• Strong customer service skills, including the ability to manage difficult or emotional customer and staff situations, respond promptly to customer needs, and respond quickly to resident requests.
• Carbon Literacy Certification or willingness to undertake training.

Nice To Haves

• Relevant experience working at a property, especially at a university or college.
• Entrata experience or experience with relevant rental software.

Responsibilities

• Oversee leasing, resident retention, and lease renewal activities to support occupancy goals.
• Conduct property tours, respond to prospect inquiries, and qualify applicants according to company standards.
• Review and process rental applications, lease agreements, move-ins, move-outs, and renewal documentation accurately and promptly.
• Coordinate and conduct move-in orientations.
• Maintain accurate leasing records, reports, resident files, and daily activity tracking.
• Lead marketing and outreach initiatives to increase community visibility, traffic, and leasing performance.
• Monitor local market trends, competitor pricing, and resident feedback to support leasing and retention strategies.
• Ensure compliance with Fair Housing regulations, company policies, and applicable federal, state, and local laws.
• Build positive relationships with current and prospective residents through professional, responsive customer service.
• Coordinate resident events and engagement activities.
• Perform routine inspections of units, model apartments, and community spaces to maintain cleanliness, curb appeal, and company standards.
• Collaborate with the maintenance team to coordinate and follow up on resident service requests and unit readiness.
• Lead, coach, and support leasing team members, promoting best practices in leasing, communication, and customer service.
• Prepare and participate in weekly leasing, occupancy, and activity reporting.
• Keep the leasing office, model units, and common areas organized, professional, and ready for tours.
• Perform other duties as necessary.

Benefits

• Competitive salary
• Bonus eligibility
• Comprehensive benefits package, including health, dental, and vision coverage
• 401(k) with 4% employer matching
• Three weeks of PTO
• Paid wellness time
• 11 paid holidays
• Paid parental leave
• One paid volunteer day
• One paid YuDay
• Company-paid short-term disability, long-term disability, and life insurance