Specialty Leasing Manager – The Outlet Collection at Riverwalk | New Orleans, LA

RockStep Capital • New Orleans, LA

4d • Onsite

About The Position

The Specialty Leasing Manager develops local and regional prospects, negotiates new and renewal agreements, manages merchant relationships, and coordinates openings for temporary inline tenants, kiosks, retail merchandising units, pop-ups, and other approved uses at The Outlet Collection at Riverwalk. The manager works with property management, Operations, Lease Administration, and Marketing to achieve revenue goals and maintain merchandising standards.

The role supports marketing efforts—including property strategy, social media, digital campaigns, graphics, sponsorships, strategic partnerships, advertising revenue, and larger-scale events—through merchant participation, referrals, and on-site coordination. The position is primarily on-site in downtown New Orleans, with regular local and regional canvassing. The schedule is generally Monday through Friday, with occasional evening or weekend work for tenant openings, events, and business needs.

Requirements

• Two or more years of experience in specialty leasing, retail sales, business development, shopping center management, or a related field is preferred.
• Proven prospecting, relationship-building, negotiation, and follow-through skills.
• Comfort with regular in-person canvassing and revenue goals.
• Strong written and verbal communication skills, attention to detail, and time-management skills.
• Ability to interpret agreements and basic financial and sales reports.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, and prospect or customer relationship management systems.
• Ability to work independently and adapt, while collaborating with tenants, property teams, vendors, and corporate departments.
• Regular local and regional canvassing; primarily on-site work, property walks, and tenant and prospect visits.
• Occasional evening or weekend work for tenant openings, events, and business needs.

Nice To Haves

• Experience with temporary leasing, contracts, or tenant coordination.
• Bachelor’s degree; an equivalent combination of relevant education and experience will be considered.

Responsibilities

• Canvass local and regional markets, retail districts, business networks, and digital channels to identify prospects and generate specialty leasing revenue.
• Develop a merchandising plan with leadership that addresses vacancies, customer demand, and complementary retail, food, service, and experiential concepts.
• Conduct tours, present opportunities, negotiate proposed terms, and secure approvals for new agreements and renewals.
• Maintain a prospect pipeline, canvassing activity, follow-up schedule, and deal status in approved tracking systems.
• Manage tenant relationships, monitor agreement expirations, and pursue renewals and replacement prospects.
• Prepare revenue projections and budget updates; monitor specialty tenant sales, revenue performance, and outstanding balances with Accounting and property management.
• Coordinate deal packages and agreement documentation with Lease Administration, and confirm execution, insurance, deposits, and approvals before possession.
• Coordinate merchant move-ins, move-outs, fixtures, signage, and opening readiness with property management, Operations, and Security.
• Monitor common-area presentations, kiosk and retail merchandising unit standards, tenant operating requirements, and approved uses; document concerns and coordinate follow-up.
• Maintain knowledge of available spaces, approved placements, permanent-tenant restrictions, and operational requirements; direct questions to the appropriate team.
• Participate in leasing reviews and property meetings, maintain accurate reports, and assist the General Manager with property projects and tenant concerns as needed.
• Encourage retailer participation in promotions and events; gather tenant offers, business updates, and opening information for Marketing.
• Identify and lease approved space for pop-ups, markets, vendors, sampling, and temporary activations; coordinate proposals with Marketing and property management.
• Refer advertising, sponsorship, and partnership opportunities to Marketing and coordinate related space needs, merchant participation, and on-site logistics.
• Support smaller in-mall activities and approved events through tenant and vendor communication, scheduling, and setup coordination.
• Provide limited support for approved promotions, routine website and social updates, and event coordination as prioritized by leadership.

Benefits

• Medical coverage with a generous employer contribution.
• Dental, vision, basic term life/AD&D, and long-term disability coverage, with employee coverage 100% employer-paid.
• Employer-paid Employee Assistance Plan for the employee and their household.
• Supplemental life and short-term disability coverage.
• 401(k) with company match.
• Generous paid time off.
• Career growth opportunities.
• End-of-year bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed