About The Position

The Keyholder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store. The role leads by example, coaching and mentoring the sales team to provide inspirational, authentic, and personalized customer service and achieve sales and customer service targets. The Keyholder performs start- and end-of-day cash reconciliation and shares responsibility for opening and closing the store on a rota basis. This position is presented as an opportunity for an ambitious self-starter with retail experience seeking an initial supervisory role and career growth in prestige beauty.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of the right to live and work in the country if invited to interview.

Nice To Haves

  • Previous retail operations experience, including cash reconciliation and opening and closing a store.
  • Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager with the smooth and efficient running of the store.
  • Lead by example and coach and mentor the sales team.
  • Help the sales team provide inspirational, authentic, and personalized customer service and achieve sales and customer service targets.
  • Perform start- and end-of-day cash reconciliation.
  • Open and close the store on a rota basis.

Benefits

  • Health insurance coverage, including medical, dental, and vision insurance.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Potential eligibility for commission or bonus compensation, subject to plan guidelines and role eligibility.
  • Progressive career opportunities.
  • Training and development.
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