Store Manager- The Cosmetics Company Store- Full Time- Riverwalk Outlets- Riverwalk, LA

ELC Beauty LLC•New Orleans, LA
•$53,760 - $99,840•Onsite

About The Position

The Store Manager leads, coaches, and develops Sales Associates to achieve sales, customer service, and operational targets. The role has total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, in-store events, customer relationship management, and leadership of a high-performing team. It offers exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, with potential for career progression in the beauty industry.

Requirements

  • Proven retail management or assistant retail management experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
  • Retail operations experience, including inventory and facilities management and cash reconciliation.
  • Proven track record of leading a team to achieve sales and customer service targets.
  • Experience creating and executing in-store events.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Proficiency in Microsoft Office.
  • Applicants must be able to provide proof of the right to live and work in the country if invited to interview.

Responsibilities

  • Lead, coach, and develop Sales Associates to achieve sales, customer service, and operational targets.
  • Create and execute an agile business plan to recruit and retain customers.
  • Set sales and customer service targets, analyze sales, and schedule staff.
  • Manage retail operations, including inventory, facilities, and cash reconciliation.
  • Create and execute in-store events.
  • Provide exceptional customer service and customer relationship management.
  • Lead a high-performing team.

Benefits

  • Health insurance coverage, including medical, dental, and vision insurance
  • Wellness and family support programs
  • Life and disability insurance
  • Retirement savings plans
  • Education-related programs
  • Paid holidays and vacation time
  • Competitive incentive compensation programs, subject to role eligibility
  • Potential eligibility for the applicable Commission/Bonus Plan
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