About The Position

The Store Manager leads, coaches, and develops Sales Associates to meet sales, customer service, and operational targets. The role has total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, in-store events, customer relationship management, and leadership of a high-performing team. It offers exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, with opportunities for career development in the beauty industry.

Requirements

  • Proven retail management or assistant retail management experience, preferably in cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience, including inventory and facilities management and cash reconciliation.
  • Proven track record of leading a team to achieve sales and customer service targets.
  • Experience creating and executing in-store events.
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Proficiency in Microsoft Office.
  • Must be able to provide proof of the right to live and work in the country if invited to interview.

Responsibilities

  • Lead, coach, and develop Sales Associates.
  • Achieve sales, customer service, and operational targets.
  • Create and execute a business plan to recruit and retain customers.
  • Use strategic targeting and customer relationship management to build customer relationships.
  • Plan and execute impactful in-store events.
  • Set sales and customer service targets and analyze sales.
  • Schedule staff.
  • Manage retail operations, including inventory, facilities, and cash reconciliation.
  • Lead the team to achieve sales and customer service targets.

Benefits

  • Health insurance coverage, including medical, dental, and vision insurance.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Eligible employees may participate in applicable commission or bonus plans.
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