Specialty Leasing Manager – Riverwalk Outlets | New Orleans, LA
About The Position
The Specialty Leasing Manager is a hands-on, sales-focused role responsible for growing specialty leasing revenue at The Outlet Collection at Riverwalk in downtown New Orleans. The role develops local and regional prospects, negotiates new and renewal agreements, manages merchant relationships, and coordinates openings for temporary inline tenants, kiosks, retail merchandising units, pop-ups, and other approved uses. The manager works with property management, Operations, Lease Administration, and Marketing to achieve revenue goals and maintain merchandising standards. Marketing responsibilities are expected to transition if a dedicated Marketing professional is hired; until then, the manager may provide limited support for approved promotions, routine website and social updates, and event coordination as prioritized by leadership. The position is primarily on-site, generally Monday through Friday, and includes regular off-site local and regional canvassing. Occasional evening or weekend work may be needed for tenant openings, events, and business needs. Work includes computer and telephone use, property walks, and tenant and prospect visits.
Requirements
- Two or more years of experience in specialty leasing, retail sales, business development, shopping center management, or a related field preferred.
- Proven prospecting, relationship-building, negotiation, and follow-through skills.
- Comfort with regular in-person canvassing and revenue goals.
- Strong written and verbal communication, attention to detail, and time-management skills.
- Ability to interpret agreements and basic financial and sales reports.
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and prospect or customer relationship management systems.
- Ability to work independently and adapt while collaborating with tenants, property teams, vendors, and corporate departments.
- Primarily on-site work, regular off-site canvassing, and occasional evening or weekend work for tenant openings, events, and business needs.
- Work involving computer and telephone use, property walks, and tenant and prospect visits.
Nice To Haves
- Experience with temporary leasing, contracts, or tenant coordination.
- Bachelor’s degree; an equivalent combination of relevant education and experience will be considered.
Responsibilities
- Canvass local and regional markets, retail districts, business networks, and digital channels to identify qualified prospects and generate specialty leasing revenue.
- Develop a merchandising plan with leadership that addresses vacancies, customer demand, and complementary retail, food, service, and experiential concepts.
- Conduct tours, present available opportunities, negotiate proposed terms, and secure required approvals for new agreements and renewals.
- Maintain an organized prospect pipeline, canvassing activity, follow-up schedule, and deal status in approved tracking systems.
- Manage tenant relationships, monitor expirations, and pursue timely renewals and replacement prospects.
- Prepare revenue projections and budget updates; monitor specialty tenant sales, revenue performance, and outstanding balances with Accounting and property management.
- Coordinate deal packages and agreement documentation with Lease Administration, confirming execution, insurance, deposits, and approvals before possession.
- Coordinate merchant move-ins, move-outs, fixtures, signage, and opening readiness with property management, Operations, and Security.
- Monitor common-area presentations, kiosk and retail merchandising unit standards, tenant operating requirements, and approved uses; document concerns and coordinate follow-up.
- Maintain current knowledge of available spaces, approved placements, permanent-tenant restrictions, and operational requirements, and route questions to the appropriate team.
- Participate in leasing reviews and property meetings, maintain accurate reports, and assist the General Manager with property projects and tenant concerns as needed.
- Encourage retailer participation in property promotions and events and gather tenant offers, business updates, and opening information for Marketing.
- Identify and lease approved space for pop-ups, markets, vendors, sampling, and temporary activations; coordinate proposals with Marketing and property management.
- Refer advertising, sponsorship, and partnership opportunities to Marketing and coordinate related space needs, merchant participation, and on-site logistics.
- Support smaller in-mall activities and approved events through tenant and vendor communication, scheduling, and setup coordination.
- Until a dedicated Marketing professional is hired and responsibilities are transitioned, provide limited support for approved promotions, routine website and social updates, and event coordination as prioritized by leadership.
Benefits
- Medical coverage with a generous employer contribution.
- Dental, vision, basic term life/AD&D, and long-term disability coverage, with employee coverage 100% employer-paid.
- Employer-paid Employee Assistance Plan for the employee and their household.
- Supplemental life and short-term disability coverage.
- 401(k) with company match.
- Generous paid time off.
- Career growth opportunities.
- Supportive, team-oriented environment with an emphasis on work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
