GENERAL MANAGER - LSU - NEW ORLEANS, LA

Compass Group•New Orleans, LA

About The Position

Chartwells Higher Education is seeking a self-motivated General Manager for a large, multi-unit dining operation on a university campus in New Orleans, Louisiana. The role advises and participates in day-to-day operations and the financial success of the location while ensuring adherence to contract guidelines, Health Department regulations, company standards, and expectations for food quality, freshness, and presentation. The position offers bonus potential and relocation assistance, with opportunities to advance as the company grows.

Requirements

Six or more years of operational food service management experience.
Knowledge of food and catering trends, including quality, production, sanitation, food cost controls, marketing, and presentation.
Strong leadership abilities and demonstrated experience supervising and developing staff.
Excellent organizational skills and ability to prioritize effectively.
Strong customer service skills and dedication to maintaining high quality standards.
Proficiency in preparing and analyzing financial reports.
Flexibility to work evenings, weekends, and holidays as needed.
Computer experience.
ServSafe® certification.

Nice To Haves

Associate degree preferred, but not required.

Responsibilities

Maintain client and customer satisfaction by consistently meeting food quality and customer service standards.
Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
Prepare and complete daily, weekly, and financial reports, including reports related to food and labor costs.
Ensure compliance with quality and food safety standards to protect customers’ health and safety.
Build and maintain strong client relationships, aligning programs with client objectives to promote satisfaction and retention.
Perform other duties as assigned to support efficient dining operations.