Leasing Manager

RPM Living • Atlanta, GA

5d • Onsite

About The Position

The Leasing Manager leads the leasing team and works to achieve effective leasing, marketing, and positive relations for an apartment community. The role includes guiding prospects through the leasing process, supporting resident retention, maintaining leasing and property records, and coordinating with the property maintenance team to meet resident service standards. This is an onsite role based primarily in an office, with some time outdoors as needed. A flexible schedule is required, including weekdays, nights, and weekends as business needs require.

Requirements

• Bachelor’s degree from a four-year college or university; or one to two years of related experience and/or training; or an equivalent combination of education and experience.
• Experience using Microsoft Office Suite, project management tools, Adobe, property management software, and PopCard or LTS.
• Ability to meet the physical requirements of the role, including reading documents and computer screens, hearing and understanding verbal communications, using mobile devices and applications, and occasionally lifting or carrying items weighing up to 20 pounds.
• Ability to work onsite and maintain a flexible schedule that may include weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
• Successful completion of a background check is required for employment.
• A valid driver’s license is preferred; candidates without one will be provided a liability waiver.

Nice To Haves

• Four years of experience in a leasing capacity.
• Two years of supervisory experience.

Responsibilities

• Conduct the activities needed to close leases, including setting appointments, generating leads, conducting tours, maintaining showrooms, and following up with prospects.
• Use marketing strategies within the marketing budget and plan, including rental-rate strategies, referrals, promotions, locators, and outreach.
• Represent the community favorably to support property objectives and public recognition.
• Support resident retention by planning resident functions and attending or hosting after-hours functions as needed.
• Complete paperwork for leases, move-ins, check-outs, and other peak periods in a timely manner.
• Attend weekly and daily goal-setting meetings as appropriate.
• Oversee leasing staff through training, development, evaluation, rewards, and feedback on pricing, product, and team performance.
• Greet and qualify prospects professionally using guest cards in lead-management software.
• Assist prospects with applications and deposits in accordance with company procedures and Fair Housing requirements.
• Maintain an updated availability report; process applications, credit checks, and rental-history verification; submit applications for Community Manager approval; and follow up with applicants.
• Show apartments, close leases, prepare apartments for move-ins, obtain new residents’ signatures on paperwork, and provide community orientations.
• Help maintain an active and effective social media presence for the property.
• Survey competing properties, conduct outreach marketing, and update Radix or an equivalent system as needed.
• Manage lease renewals and move-outs, send renewal notices, apply fees when necessary, and update property management software with move-in, move-out, and renewal data.
• Provide excellent customer service and maintain high standards for resident service.
• Collaborate with the property maintenance team to ensure resident service requests are handled promptly and completed according to company standards.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage available for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager