Hotel Server Jobs

About The Position

Requirements

• TABC Certification.
• Food Handler Certification.
• Basic knowledge of customer service principles, the food server function, and restaurant and kitchen operations.
• Ability to communicate effectively with guests, servers, and kitchen staff.
• Vision sufficient to clearly see detailed guest checks, computer printouts, written instructions, and the entire restaurant in dimly lit conditions.
• Manual coordination to punch buttons, grasp items, and balance and carry trays loaded with food and beverages.
• Highly organized, with attention to minute written and verbal details, particularly when performing multiple tasks.
• Ability to take ownership of issues.
• Ability to embody and impart The Loren’s culture to associates.
• Maintain a professional attitude and appearance.
• Ability to lift, push, pull, and carry up to 50 lbs, including serving trays, carts, tables, chairs, and small equipment.
• Ability to balance, stoop, kneel, crouch, crawl, reach, handle, and finger throughout the shift.
• Full range of mobility and ability to travel up to 300 feet regularly during the shift.
• Ability to stand continuously during preparation, service, or expediting.
• Availability to work nights, weekends, and holidays.

Nice To Haves

• At least 1 year of restaurant service experience.
• Luxury hotel experience.

Responsibilities

• Assist servers in delivering food and beverages to guests promptly and professionally.
• Clear and reset tables between courses and after guests depart.
• Refill water glasses and provide bread service or other table-side amenities.
• Maintain cleanliness and organization of the dining room and service stations.
• Monitor guest needs and communicate effectively with servers and kitchen staff.
• Ensure service ware is polished and properly stocked.
• Support the overall flow of service by anticipating needs and responding quickly.
• Perform other duties as assigned, requested, or deemed necessary by leadership.

Benefits

• 401(k) with company match of up to 4% for full-time eligible associates.
• Medical coverage with $0 deductible and $0 copay options.
• Dental insurance.
• Vision insurance.
• Flexible spending account (FSA).
• Short-term disability (STD).
• Long-term disability (LTD).
• Life and AD&D insurance.
• Hospital indemnity coverage.
• Paid PTO.
• Paid holidays.
• Paid maternity and paternity leave.
• Employee assistance program.
• Complimentary employee meal.
• Complimentary bus passes.
• 50% off dining in Nido.
• Recognition programs, incentives, and celebrations.
• Benefits are available to part-time associates.